Education and Training of Technical Communication in Germany

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1 Education and Training of Technical Communication in Germany
德国技术信息传播的教育和培训 Dr. Meike Christina Wiehl Committees/International Affairs, tekom

2 What is Technical Communication?
技术信息传播 What is Technical Communication? 什么是技术信息传播？

3 “Technical Communication” 技术信息传播
… many synonyms occur, e. g. 有许多同义词，如： Technical Documentation 技术文书 Technical Writing 技术作品 Technical Authoring 技术著作 Technical Editing 技术编辑 Copy Writing （广告）文案

4 “Technical Communication” 技术信息传播
… common abbreviations are 常用缩写词有： TC for "Technical Communication" TC 代表“技术信息传播” TD for "Technical Documentation" TD 代表“技术文书”

5 “技术信息传播”的内容比用户产品使用手册更广...
“Technical Communication” 技术信息传播 "Technical Communication" is more than user manuals for consumer products… “技术信息传播”的内容比用户产品使用手册更广...

6 “Technical Communication” 技术信息传播
Short definition of the profession 专业的简短定义 Technical communicators create and manage the production of usable information, also referred to as documentation, at key points along the life-cycle of technical products, software or services. 技术信息传播者创作和管理产品的可用信息，也称为技术文书。它覆盖了技术性产品、软件或服务的使用寿命周期的各个关键点。 TechDoc-Net Guidelines, 2005

7 Instructions and manuals for technical consumer goods
Industry Sectors 工业领域 Instructions and manuals for technical consumer goods and telecommunication 技术消费产品和通讯设备的操作指南和手册

8 Industry Sectors 工业领域 vehicle 车辆制造 construction aircraft 飞机制造 construction Operating, installation and maintenance instructions for engineering and construction 工程和建设的运行、安装和维护指南 medical 医疗 devices 器械 mechanical 机械工程 engineering ship building 船舶制造 tool building 工具制造 plant engineering 设备安装工程

9 for mechanical and electronical components
Industry Sectors 工业领域 Drawings, lists and catalogues for mechanical and electronical components 机械和电子元件的图纸、表格和目录

10 Manuals and online help for software
Industry Sectors 工业领域 Manuals and online help for software 软件的手册和在线帮助

11 Industry Sectors 工业领域 Technical papers for chemistry, pharmacology and 化学、医药和生物biotechnology 科技领域的技术文件

12 Electronical catalogues
New Industry Sectors 新兴产业领域 Websites 网站 Intranets 内部互联网 Document 文献商店 Shops Multimedia 多媒体 Services 服务器 Extranets 外联网 Electronical catalogues 电子目录

13 Number of TCs in Germany 德国有关TC的数据
Persons working in the field of technical communication in Germany: 在德国TC工作的人员： Approx. 85,000 persons, of whom 大约85，000人，其中 over 71,400 work in the industry and the software development, and 71,400多人在工业和软件开发领域工作 over 9,500 in the field of TC services. 9,500多人在TC服务领域工作

14 Job title? 岗位名称？ What is the most usual job title for people who develop all kinds of product-related information? 从事各种与产品有关的信息开发的人员有哪些最常用的岗位名称？

15 Job title? 岗位名称？ Most common denominations: 最常用的名称： … in English 英语
Technical Writer 技术作家 Technical Author 技术作者 Technical Editor 技术编辑 Technical Communicator 技术信息传播者 … … in other languages 其它语言 Rédacteur technique (fr) Redattore tecnico (it) Technischer Redakteur (de)

16 Job title? 岗位名称？ Common international denomination: 国际通用名称
… in English 英语 Technical Communicator 技术信息传播者

17 Why qualification? 为什么要认证？
formal decree regarding standards for documentation implicates the need of specialists able to apply these standards and guidelines 有关说明书的相关标准明确规定要求专家能运用这些标准和指南 European understanding of education: comprehensively qualified people are able to apply standards self-dependently 欧洲对教育的了解：全面合格的人能够独立地运用这些标准 competition: qualified professionals have now been in the job-market for almost two decades, companies are looking out for them 竞争：对于在职场中工作了近20年的资深专业人员来说，公司在寻找他们

18 Education and training in Germany
德国的教育和培训 University level 大学水平 Undergraduate programs 本科课程 On-the-job training 在职培训 Traineeships (according to tekom‘s model contract) 受训人员（根据tekom的示范合同） Vocational colleges 高职院校 Assistant programs (plus entrance qualification for programs at Universities of Applied Sciences) 助理计划（包括在应用科学大学的入职资格方案）

19 Education and training in Germany
德国的教育和培训 Undergraduate TC programs (B.A.) 本科TC课程 （学士学位）

20 Education and training in Germany
德国的教育和培训 Undergraduate TC related programs (B.A.) 与TC相关的本科课程（学士学位）

21 Education and training in Germany
德国的教育和培训 Further education 进修 University level 大学水平 Postgraduate programs 研究生课程 Full- or part-time courses (e.g. Rostock, Karlsruhe, Ulm) 脱产或半脱产课程（如罗斯托克，卡尔斯鲁厄，德国乌尔姆） Private training institutes and Chambers of Industry and Commerce 私营培训机构和工商会 Seminars and training 研讨班和培训 Full- or part-time courses (20 institutes, six are tekom-accredited) 脱产或半脱产课程（20个研究所，6个为tekom认可） Distance learning 远程教育 tekom-certificate tekom 证书

22 Education and training in Germany
德国的教育和培训 Postgraduate TC programs (M.A.) 研究生TC课程（硕士）

23 Education and training in Germany
德国的教育和培训 Postgraduate TC related programs (M.A.) 与TC有关的研究生课程（硕士）

24 Education and training in Germany
德国的教育和培训 In 2009 tekom launched an initiative to secure quality standards 2009年 tekom 发起一项倡议，确保质量标准 A specific accrediting practice was developed 开发了一种具体的被认可的做法

25 Education and training in Germany
德国的教育和培训 tekom’s certification system has been established in 2003 for the German and Austrian market telkom的认证体系已经于2003年在德国和奥地利市场建立起来 System based on 18 qualification modules 体系包括18个资格认证单位 Final examination 最终考试 Written thesis and oral exam mandatory 撰写论文和必需的面试 More than 500 certified Technical Communicators in 2010! 2010年有500多人通过了技术信息传播者资格认证

26 Education and training in Germany
德国的教育和培训 The 18 qualification modules include topics such as 18个资格认证单位的主要项目包括以下几种 Professional Writing 专业写作 Information development 信息开发 Online documentation 在线说明书

27 Education and training in Germany
德国的教育和培训 Accrediting practice… 认可的做法..... … ensures that in education courses for technical communication all necessary contents are conveyed in a qualified manner by competent lecturers. …确保在技术交流教育课程中，所有必要的内容由可胜任的讲师以一种认可的 方式传授。

28 Education and training in Germany
德国的教育和培训 tekom-accredited providers: tekom 认可的提供者： TAE Esslingen University of Applied Sciences, Karlsruhe FGE Mettenmeier Paderborn tecteam Dortmund BSD - Gesellschaft für innovative Bildung mbH

29 What is certification? 证明是什么？
A certificate shows… 证书代表… the certificate holder fulfills the standards set out by the issuing institution 持证人满足了发证机构所设定的标准要求 affirms a knowledge and experience base for practitioners, employers, and the public at large 表明其具备了一种基于广大从业者、雇主和公众的知识和经验 represents a particular individual’s professional competence 代表了某个人的专业能力

30 Why certification? 为什么证明？
international recognition 国际承认 formal proof of knowledge 知识的有效证据 increased work efficiency (productivity and service scope) 提高工作效率（生产率和服务范围） better (job) chances regarding 在以下方面有更好的（工作）机会 - job hunting 求职 - career prospects (promotion) 职业前景（提升） - salary negotiations 工资谈判

31 TCTrainNet TC 培训网 result of tekom’s longstanding experience in advising training institutions and certifying technical communicators 是tecom 为培训机构和技术传播者认证机构提供咨询的长期经验的结果 tcworld has established an international network recognizing certifications for the profession “Technical Communicator” tcworld已经为职业 “技术息传播者” 建立了一个国际认证网络

32 TCTrainNet TC 培训网 TCTrainNet is an international training program for technical communicators offering: TC培训网是专为技术信息传播者设置的国际培训项目，提供了： Recognized international tekom certifications for Technical Communicators at various levels 国际公认的技术传播者各级tekom认证 Online training on the TCTraining Platform TC培训网平台在线培训 TCPartnersNet for cooperation between TCTraining partners and TC Certification partners TC伙伴网为TC的培训伙伴和TC的认证伙伴之间的合作提供服务

33 tekom第一级证书，“tekom认可的技术传播者，一级（tekom/ tcworld）”
TCTrainNet TC 培训网 Three international tekom training levels: tekom 的三个国际培训级别: tekom First Level Certificate " tekom Certified Technical Communicator, First Level (tekom/tcworld)" tekom第一级证书，“tekom认可的技术传播者，一级（tekom/ tcworld）” 2. tekom Advanced Level Certificate "tekom Certified Technical Communicator, Advanced Level (tekom/tcworld)" tekom高级证书，“tekom认可的技术传播者，高级（tekom/ tcworld）” 3. tekom Trainer-Certificate "tekom Certified TCTrainer for Technical Communication, Professional Level (tekom/tcworld)" tekom教师证书，“tekom认可的技术传播者培训教师，专业级（tekom/ tcworld）“

34 Perspectives for TC students and graduates
37 % of the managers assume the number of formally qualified applicants still is insufficient. 有37%的管理人认为，正规合格的TC求职者数量远远不够。 Applicants with a formal TC education have excellent chances! 具有正规TC教育背景的求职者拥有绝佳的机会！

35 www.tekom.de www.tcworld.info Further Information 更多信息
Gesellschaft für Technische Kommunikation e.V. - tekom Rotebuehlstr. 64 70178 Stuttgart Germany Fon +49 / 711 / Fax +49 / 711 /