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Leisure Services Programming
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Planning 地區發展計畫 v.s. Programming 企劃安排
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PProgramming is the single most important product of a leisure and recreation organization 休閒遊憩組織最重要的產品, why ? TThe opportunity for people to enjoy leisure is made available through programming p. 447
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Programming must achieve optimal use 最 佳使用 of existing resources (…) to meet the goals of the organization and the needs of people
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Leisure programming Consists of planning, scheduling, timetabling and implementing action which uses resources, facilities and staff to offer a wide range of services and activities.
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A balanced program 平衡企畫 would 包含 ?
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Balanced Program Features Opportunities to : participate in a range of leisure activities on a structured and informal basis participate actively, passively or creatively be involved as an individual or with a club or group
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time set aside for a regular core program of activities as well as time set aside for a variable program competition, participation events and audience and spectator special events
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Who Does programming? Balanced programs giving equal opportunity to all is extremely difficult to fashion. “There is nothing more unequal than the equal treatment of unequals”
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What Constitutes a Program? Activities 活動 : Amenities 設施 : Services 服務 : Staff 人員 : Money p. 451
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Program Classification Why to learn 分類 ? Balance of program types FFunction 功能 : FFacilities 設施 :
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People 人 : Outcomes 結果 :
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社區遊憩企畫 The total experiences of individuals and groups resulting from community action in providing areas, facilities, leadership and funds, 企劃的成功 ?
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Programming Strategies Community development 社區發展 : programs which emanate from the community itself the process itself and the participation
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Social planning 社會規劃 : planned programs directed professionally by officers or authorities 由當局主導
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Approach Differences Important difference ? p. 452 View 觀點 Involved tasks 工作 Working groups 工作團體 Skills
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The programs are only successful as long as the support is available over a sustained period of time 企劃成功的要素 Which one is used the most by the local authorities? Why? Which one is better?
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Lessons from past mistakes p. 457
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Programming by Objectives Interpret policy 政策, establish aims and objectives 目標 p. 461 Assess resources and current and potential demand Set objectives Plan the program
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Promote, implement and control the program Evaluate the program Obtain feedback 回饋 and modify
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Activity Programming 遊憩體驗是一動態過程, 影響因素 ?
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六個活動企劃元素 1. 參與互動者 2. 實質情境 3. 休閒事物 4. 規則 參與者之間的關係 活化活動
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Customers buy expectations or benefits of benefits
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遊憩體驗階段 Anticipation Travel to On-site Travel back Recollection Programmers 通常於何時介入 ?
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應於何時介入 ?
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Benefits-Based Management 全面管理策略, 公園與遊憩機構行銷管理的新 方法, 讓人們了解公園與遊憩機構對人們的 好處 Benefits-Based Awareness Benefits-Based Programming, BBP
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Benefits-Based Programming 結果導向, 為特定對象創造具體利益,
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Program Areas Leisure activities may be classified based on types of activities 活動, amount and kind of involvement by the customer 消費者涉入量 和類型, activity settings 活動情境, activity benefits 活動效益, …
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Arts Literary activities Self-improvement/Education Sports, Games, and Athletics Aquatics
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Outdoor recreation Wellness Hobbies Social recreation Volunteer services Travel and tourism
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Emerging Areas of Program Importance Youth Programming Family Programming
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Program Formats The configuration or way in which experiences are sequenced 排序 and linked to one another to increase the likelihood that customers will achieve desired benefits 企畫者需知可傳遞休閒體驗 leisure experiences 的各種結構
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Formats of Program Competitive Drop-In or Open Class Club Special Event Workshop/Conference Interest Group
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Outreach 援外
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Program Matrix 須針對六元素及目標來考量
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