More Efficiency through Simplicity

Presentation on theme: "More Efficiency through Simplicity"— Presentation transcript:

1 More Efficiency through Simplicity
Huawei Enterprise Convergence Communication System

2 CONTENT Trend of Enterprise Communication
Huawei Convergence Communication System Our Customers

3 Efficiency and Cost are always Challenging
Collaboration is necessary. Saving time is more important. Focus on the enterprise business, reduce the resource on non-core system Multimedia, real-time and non real-time, BYOD, content share …… Team work, globalization, supply chain, ecosystem…… From TDM to IP, form special hardware to standard server, centralize the O&M……

4 Trends of EC: One Shop Solution for Efficiency Improvement
A change from multiple suppliers to one single supplier Major factors affecting enterprise customers on enterprise communications investment Business process improvement Integration with CRM, ERP, OA, etc. First choice: Overall solution from one supplier Flexible working patterns for employees Mobile or remote office on the go Second choice: Integrated solution from multiple suppliers Efficiency improvement One-button click to join a conference; Outlook integration, etc. The survey conducted in 2013 by OVUM on 1300 large enterprises worldwide shows that the values and driving forces of UC&C construction has changed from cost saving to business flow promotion, efficiency improvement, and business agility. The top 4 driving forces are business process improvement, supporting flexible working patterns for employees, future calculations of increased productivity, and readying the business to increase its agility. Direct savings only ranks No.5. This means that enterprises are now regarding UC as an effective means for CEBP and quick decision-making. Last choice: Separated solutions from multiple suppliers Business agility Rapid collaboration and cooperative relationship setup with business and channel partners Source: Frost & Sullivan North America Enterprise Communications Customer Choice Research Source: A survey conducted by OVUM on 1,300 large enterprises worldwide about UC&C investment

5 A Good Enterprises Communications System shall be
Cloud Converged Open Easy O&M Less hardware and more scalable, maximizing return on investment (ROI) Highly integrated enterprise communications platform Integrated with business processes Simplified O&M, reducing maintenance costs

6 EC Support Huawei Global Growth
EC is one of the most important IT application in the Huawei, brings a business value of over US$1 billion per year. 366K/1.1M Number/minutes voice calls Reduced business trip and investment costs (saving US$610 million) Reduced travel expenditure Reduced real estate investment costs 811 Video Conference 32K Web conferences Reduced labor costs (saving US$267 million) Accelerated R&D and shortened go-to-market time More responsive decision-making 187K Mobile UC users 按照17万人每月一次出差，每次3K，计算为61.2亿，降低10%的差旅，平均每年降低6.1亿差旅 研发投入60亿美元，降低非价值feature的设计，提升产品开放速度5%，降低研发投入3亿 ∑年人力成本≌员工总数X(原人均单位小时人力成本-效率提升后单位小时人力成本）X8X22.5X12=1.12亿，就取1.27亿与沙利文报告拉齐 其中 PC2PC（内部） 21.1万次，通话时长63.3万分钟；PC2Phone（即内网到外网）15.5万次，通话时长46.5万分钟； Huawei has more than 150K outsourced employees, they are working as a team with Huawei employees. So they are the register UC users also. 36M Instant messages 183K/328K Online/register UC users Improved efficiency (saving US$127 million) Reduced business trips, saving time Collaborative office, improving work efficiency Huawei has 180,000+ employees, 15 R&D centers, 15 OpenLabs, 36 joint innovation centers, and 45 training centers worldwide, serving 170+ countries and regions. Daily Performance : Scoure from Huawei IT CloudEC operating data of 2016

7 Huawei Enterprise Communications Solution overview
Open Enterprise office systems (OA) Industry production process API: Provides scenario-base APIs for office and production processes. SDK: Provides secondary development for ISV clients. API/SDK API/SDK Converged Media: convergence of voice, video, and data conferencing Service: one-stop convergence of IPT/UC/VC IM Presence Group Conference UMS Voice Video Directory ECS CloudMCU Management Converged Cloud Platform: USM Cloud-based Cloud-based/Virtualized deployment On-demand deployment and convenient capacity expansion High reliability SDK Experience Device-cloud synergy: Support the linkage between devices and platforms, quick service provisioning, and adaptive networks. Consistent experience across multiple terminals web real-time communication (WebRTC) Android iOS PC 79 Series 89 Series TE Series DP Series RP Series TP Series Soft Client/SDK HD Video and Audio Terminals

8 Cloud base: On-demand Deployment and Smooth Expansion
Virtualized Traditional TCO 30% ↓ O&M costs 30% ↓ Smooth expansion …… V M V M V M Virtualized deployment: improves the device usage and reduces O&M costs. Universal server: make the best of the customers’ hardware investment and maximizes ROI. On-demand deployment & Smooth expansion, reducing setup costs and maximizing ROI Service V M V M V M V M V M V M V M V M V M V M V M …… User

9 Unified Session Manager (USM)
Call Control & Media Processing Server Diverse IPT services High reliability Support double system Support disaster-tolerant through A-A/A-S two-site dual-center DR Large capacity Cluster for smooth expansion Max. 400,000 users Max. 5,000 voice conference ports Max. 4,000 recording ports Max. 3,000 attendants Corporation directory USM CDR Voice conferencing Call control Recording Service management

10 Diverse Terminal support Business Anywhere

11 High-quality Voice & Video for Enjoyable Experience
Crystal clear audio HD and lifelike video HDMI HD output 1080p HD video codec SEC3.0, 20% packet loss tolerance for video CD-quality audio Full-band 48 kHz audio codec Opus, 20% packet loss tolerance for audio MOS Bandwidth (Kbit/s) Opus dynamic codec ensures optimal voice quality Without SEC3.0 With SEC3.0

12 Cloud Multimedia Control Unit (Cloud MCU)
One platform for all, Unified Experience: Dynamic media resources management : video/audio/data share resource AVC trans-coding & SVC : hardware endpoint and soft client access simultaneously High Performance for Cloud deployment Voice Video Data collaboration Recording Telepresence IM Cloud MCU RP Mobile App Video Phone Web Client DP300 IP Phone Model Specification Capacity RH2288 2P 10C 2.2GHz 8G * 8 600G * 2 P30 universal transcoding ports E9000 board 2P 12C 2.2GHz 16G* 12 P30 universal transcoding ports 两层含义： 1，支持语音、视频、图片、数据、消息、文件共享等融合的沟通协作方式。支持微信一样的业务体验同时能力超过微信，微信现在还发送不了短信和文件。 2，支持统一的MCU媒体面，支持音频、视频、数据会议融合，资源之间动态共享，支持视频编码以及SVC多流转发，并且支持会议辅流与数据会议的互通。拿会议场景来说，屏幕共享有两种实现方式，一种是传统会议厂商，基于H264视频编码的辅流来实现，另一类是OTT会议厂商，基于HTTP/TCP私有协议来实现。这也是业界会议难以融合整合的主要原因。华为的MCU支持辅流与数据会议的互通，这个问题以后就解决了。

13 TE10 Cloud-based Videoconferencing Endpoint
Industry's First Six-in-One Terminal which can be Deployed within One Minute Mounted on top of a display 3x digital zoom Ultra-wide-angle wide angle 720p dual stream kbit/s low bandwidth 20% super packet loss concealment (PLC) Signaling and media encryption Mounted on a wall 9 cm codec Full HD Camera Codec Microphone Speaker Wireless Module Foldable Support

14 Enhanced Communications Suite (ECS)
Diverse functions: IM, presence, corporate directory, Web conferencing, mobile application, rich media, and service management Large-capacity access: a maximum of 400,000 UC users, with a maximum of 120,000 concurrent online mobile users Flexible deployment: two-node cluster (active- standby) and cluster, meeting differentiated requirements for enterprises of different sizes Group Web conferencing Presence File transfer IM Rich media Corporate directory Work Community

15 Soft Clients, Simple & Smooth interaction experience
Key Feature Desktop Client Mobile Client Corporate directory √ Tree-structured directory √ IM/Group/Presence Video/Voice call Multimedia conference √ Video sharing and Viewing shared data Convergent conference Joining a conference by clicking the conference in the conference list √ (UC conference) Online/offline file transfer Group file sharing √ Receive only Seamless switching between IM and SMS modes N/A VoIP call Phone linkage Concurrent login of multiple terminals Rich media Work community Mobile Client (iOS/Android) Desktop Client Multi-terminal Login: Log in to desktop and mobile clients at the same time

16 Desktop, Quick Communication without interruption
Sharing screen/document/media files, etc. Take education as an example Bob: student Tom: professor Video/Conferencing Calls Chatting Bob: Can we have a video call? Tom: Why not! Bob: Professor, I have some doubt about my theses? May I call you? Tom: OK. Bob: Let me show you some more details. From chatting to calls, conferencing and sharing with just one click, making online collaboration (discussion, review meeting) quickly and easily.

17 Mobility, Sharing and Communication enhanced BYOD
Unified mobile client Innovative enterprise social media Mobile corporate directory Mobile IM Mobile conference Multimedia message Doodle Work Community official account

18 Mobile Conference: Remote Collaboration at Hand
Mobile phone PC Users can flexibly share content on a Desktop Client, and read the content on a desktop or mobile client.

19 Openness for Business Enhance
Smart office Smart production (ISV) Office applications Industrial applications Huawei API/SDK open interfaces SDK: Scenario-based API Encapsulation Reducing Development Difficulties and Costs and Quickly Gaining Profits 8 Categories of Atomic APIs Voice Video IPT IM Web Conf. Voice Conf. Directory Rich Media

20 Openness for Integration and Customization
Client Interface customization, communication-enabled business process (CEBP) (API and process communication) Server capability openness gateway CRM ERP GIS CAD CEBP OA … Provide communication capabilities for customer applications Interface customization Invoke the communication on a soft client directly Provide communication capabilities for enterprise applications eSDK open gateway Client eSDK Server eSDK

21 Comprehensive Security Policies Ensure E2E Security
Management: HTTPS, SSH; rights- and domain-based Service: TLS/SRTP; isolated user data storage and access Terminal access: 802.1x authentication, registration authentication Network isolation: intranet/extranet isolation through the SBC Management security Communication service security Terminal access security 应对越来越多的网络攻击、病毒、监听等安全隐患，华为企业云通信平台提供端到端的安全解决方案，为用户提供安全稳定的通信服务。 终端接入安全：多种鉴权方式，802.1x认证、注册鉴权、第三方认证和鉴权 通信业务安全：TLS/SRTP/加密；用户数据存储访问隔离，防止恶意盗取 管理安全：HTTPS、SSH等安全管理协议；分权分域管理， 网络隔离：物理隔离、平面隔离（管理/业务/存储）、SBC内外网隔离 软件防护：OS和DB安全补丁自动加载，即时修复软件漏洞 备份与恢复机制，保障数据不被破坏 Network isolation

22 Helps CAIXA (Brazil) Improve Communication Efficiency
Customer Challenges Existing Asterisk is separated with Lync, only basic voice calls Existing Asterisk is not stable and gets failure frequently Devices from many different vendors, no unified management Huawei Solution Integrates with existing Lync Dual redundancy and branch survivability for high reliability Dynamic network adapting, up to 20% packet loss resilience Web-based and unified management of IP PBX/IAD/IP phones Customer Benefits Diverse communication modes and efficient remote collaboration, improving CAIXA’s competitiveness Integration of Lync, improving work efficiency and maximizing ROI Unified network management system, simplifying O&M

23 Helps Southern Cross University (Australia) Collaborate Efficiently
Customer Challenges Insufficient collaboration among 4 campuses in eastern Australia Limited communication modes, low communication efficiency Low maintenance efficiency for independent devices from different vendors, such as AL, Siemens, Astra, etc. Huawei Solution Provides multiple intelligent communication modes (including instant messaging, voice calling, and multimedia conferencing) Implements active-standby remote DR for the main system as well as local regeneration and local outgoing calling at branches Uses IADs for existing analog phone and fax machine access Web-based and unified management of IP PBX/ECS/IAD/IP phones Customer Benefits High efficient cross-regional collaboration for learning and discussion Continuous communication based on reliable system Reuse of existing devices for maximized ROI Simplified O&M, reducing OPEX

24 Global Presence of Huawei Cloud Communications
Over 160 countries Government Education Finance Energy(Oil & Gas, Power) Transport and logistics Large enterprise ... 华为统一通信在全球有着广泛的应用案例，不管是按区域，还是按行业。譬如如下这些项目。 政府类项目：国家气象局 金融项目：巴西东北银行、国家开发银行 教育：中央广播电视大学（远程教育） 能源/电力：国家电网、南方电网、中石油 交通：长春轨道交通 运营商：VDF(IPT项目)，Telefonica（哥伦比亚警察局，转售项目），中国移动（移动集采项目，IP PBX转售），中国电信（转售项目，黄石有色金属等），PLDT（自用IPT项目） 通过不断创新的产品能力，以及海外渠道队伍的进一步壮大，项目的足迹会遍布更广泛的区域和行业。

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