Aeonix UC&C介绍 主讲人：邓宏 副总工程师.

Presentation on theme: "Aeonix UC&C介绍 主讲人：邓宏 副总工程师."— Presentation transcript:

1 Aeonix UC&C介绍 主讲人：邓宏 副总工程师

2 当下企业用户面临的通信困惑（或渴望什么样的沟通工具）？
11/10/ :07 PM 当下企业用户面临的通信困惑（或渴望什么样的沟通工具）？ 今天，人人都有麦克风、人人都享有话语权，电子邮件、博客、微博、播客、微信、QQ群，而企业通信呢…… 渴望高效、多媒体的沟通方式 简化与日渐庞大的客户群的联系方式以及与不断扩大的公司同事之间的内、外线通信；手机、个人座机、办公电话、语音邮箱、电子邮箱，如何集中管理通信地址和号码呢…… 渴望更有效的管理通信录 移动电话、座机、个人PC、邮箱如何协同工作，让在外出差像在办公室一样方便的办公（收传真、邮件、拨打内线、长途）呢…… 渴望多种沟通工具之间有效协同 会议系统能先进到使身在不同地方的人交流就像在同一房间一样，那我们就不用一年到头飞来飞去（想像一下可能节省的时间、精力和金钱！）呢…… 希望组织/召开会议不再那么费时费力 如何快捷的搭建客服中心，而不用构架复杂的系统，以较低的成本为客户提供满意的服务，提升客户的满意度和忠诚度呢…… 希望客服中心不再昂贵和复杂 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

3 Aeonix UC&C统一通信产品系列 语音网关 终端 UC UM ACC 电脑 话务员 ATT 坐席 64方会议 通讯录 LDAP
应用 （虚拟化/插件） ADC调度 集中录音 CCTV 移动性 BYOD MUC（插件） 500方音频会议（插件） Call Manager 语音服务器群集 商业级-1 Intel Xeon E3 4G内存 单机支持200 用户 集群1000用户 商业级-2 Intel Core i3- CPU 4G内存 单机支持1000 用户 集群10000用户 企业级 Two Intel Xeon E5 8G内存 单机支持3000 用户 集群2.5万用户线 UCx专用机型 支持120 IP电话 语音网关 Cisco Call Processing with CallManager The heart of the IP telephony environment is call processing, which is performed by the Cisco CallManager. It runs on a Windows2000 platform. It performs call processing, which includes maintaining a dial plan, all the features, Call Detail Records, forwarding to voic , and so on. We’ll talk about how to provision, scale, and deploy CallManagers in a redundant fashion. 一体化奥科网关 WAVE IPx网关系列 一体化MX网关 SBC（边界控制器） 终端 数 字 终 端 IP 无 线 话 务 台

4 Aeonix呼叫服务器:基于SIP的云架构集群
具有ITU-T提出的下一代网络（NGN）要求的完整的产品系列结构。是代表当今IT行业发展潮流的最先进的开放性平台。 塔迪兰电信全新的统一通信系统。完善的VoIP解决方案只需占用1U的机架空间就可以提供比其它大型系统更为强大的功能。 .纯IP； .分布式系统－无“聚类”； .自带容错性； .包含SIP统一信息； .言语识别、IVR、呼叫中心……全在这儿 塔迪兰统一通信系统是基于全新的分布式结构为基础开发的。不受传统交换机的限制，无需更多的站点组网，既可满足一个站点的要求、也可满足一千个站点的要求，无论是一台统一通信服务器还是一千个服务器－都只需一个独立的、复制的、容错性极高的解决方案，便于管理和升级，全新的塔迪兰统一通信系统以开放式的标准为基础。您更喜欢Linux还是Windows？当然，还有CSTA、SIP、MGCP、LDAP。根据您的喜好选择我们的或其它品牌的SIP电话。

5 现在的沟通模式：统一、协同 从前的沟通方式：独立、分散
认证 管理 存贮 合规 统一的用户体验 即时消息(IM) 语音邮件 视频会议 电话 网络会议 电子邮件和日历 语音会议 认证 管理 存贮 用户体验 认证 管理 存贮 用户体验 认证 管理 存贮 用户体验 认证 管理 存贮 用户体验 即时消息 电话和语音邮件 认证 管理 存贮 用户体验 认证 管理 存贮 用户体验 统一的会议: 音频, 视频, 网络 认证 管理 存贮 用户体验 电子邮件和日历 Slide Objective: Discuss the status quo of enterprise communications, and present the Microsoft vision for Unified Communications. Note: This slide has a build and has been designed to be presented in two parts to allow for a discussion on the “today” (initial build) and the “vision” (build after you click the mouse). Initial Build—Communications Today, Talking Points: Technology has brought us a very long way in terms of how we communicate in the business world. , telephones, IM, and conference calling enable us to do things today that were unthinkable 20 years ago. But as these technologies have evolved, they have done so independently, in parallel with one another, creating communication silos. These independent silos have led to redundancies and inefficiencies for both the end user and the administrator. It has become difficult and expensive to maintain them and to ensure each is in compliance with business and government regulations. For most companies today, telephony, , IM, audio conferencing, video conferencing, Web conferencing, and voice mail all live in their own disconnected silos. Each has evolved a separate operating platform—often with proprietary third-party technology—separate authentication, separate administration, and separate storage and compliance. This comes with a huge price tag and an equally enormous headache for the end user, who has to remember separate phone numbers, account names, and passwords. Plus, these users have limited communication with each device—for example, not being able to make audio calls from their computers. Ultimately, their communication is disconnected, and their collaboration and innovation are hindered. Final Build—The Microsoft Unified Communications Vision, Talking Points: Microsoft UC reduces complexity by putting people at the center of the communications experience. Our goal is to integrate all of the ways we contact each other in a single environment—using a single identity, presence, and inbox—while providing businesses with the power to choose how they provision those services—whether on their own premises, as cloud services, or in a hybrid fashion.

6 Aeonix-应用(虚拟化) 具有ITU-T提出的下一代网络（NGN）要求的完整的产品系列结构。是代表当今IT行业发展潮流的最先进的开放性平台。 塔迪兰电信全新的统一通信系统。完善的VoIP解决方案只需占用1U的机架空间就可以提供比其它大型系统更为强大的功能。 .纯IP； .分布式系统－无“聚类”； .自带容错性； .包含SIP统一信息； .言语识别、IVR、呼叫中心……全在这儿 塔迪兰统一通信系统是基于全新的分布式结构为基础开发的。不受传统交换机的限制，无需更多的站点组网，既可满足一个站点的要求、也可满足一千个站点的要求，无论是一台统一通信服务器还是一千个服务器－都只需一个独立的、复制的、容错性极高的解决方案，便于管理和升级，全新的塔迪兰统一通信系统以开放式的标准为基础。您更喜欢Linux还是Windows？当然，还有CSTA、SIP、MGCP、LDAP。根据您的喜好选择我们的或其它品牌的SIP电话。

7 Aeonix UC&C构架

8 Aeonix UC&C的先进性 可用性 数据镜像互备 私有云/公共云 热备份 集中管理 逃生节点 可扩展 开放性 动态负载均衡 无单点故障
分布式 可扩展 开放性 数据镜像互备 热备份 逃生节点 无单点故障 私有云/公共云 集中管理 动态负载均衡 远程站点容灾技术 一套软件满足不同的容量需求 按需订制、个性化设计 持续性、延展性 硬件平台通用化 应用虚拟化 SIP话机及BYOD自带设备 第三方应用 This slide showing the strengths of Aeonix architecture, the best way to present it by reviewing each square separately and give one or two examples as follows: High Availability & distributed Aeonix is a robust and resilient distributed communications solution with no single point of failure. Optimized to work in a clustered environment, Aeonix’s unique N+1 capabilities allow for seamlessly configuring this highly scalable cluster solution directly online. Each Aeonix server is a replication of the other servers, ensuring that 100% application and call continuity is maintained in the event any single server goes down. Full redundancy coupled with automated diagnostics, disaster recovery, and load balancing mechanisms means that Aeonix provides the highest levels of fault tolerance in each and every server in the cluster. In addition, a site can also continue to function as a “Survivable Node” in the event the WAN connection is lost. Scalable – the main strengths is that we use the same software for 10 users or 25,000 user. Customers can easily scale up their system whenever needed Open platform – from its inception, Aeonix was designed and planned to work in a variety of distributed environments, including virtual, private cloud, hosted and on premises deployments. Instead of building on existing legacy infrastructure, Aeonix’s brand new architecture is designed to meet today’s and next generation pure IP UC&C platform requirements based on adherence to industry open standards, such as SIP, CSTA and web services. This smart architecture provides a flexible and open platform that can be easily integrated with 3rd party solutions, supporting pure SIP (unmodified) functionality and allowing customers to choose their SIP end points (BYOD).

9 Aeonix产品介绍 及其市场分析

10 构建架构 Aeonix LAN WAN

11 Aeonix 服务器 性能 服务器推荐 DVD 安装套件/Web 下载 软件授权 标准数据库 Linux操作系统
戴尔 R620 （同等服务器）– 冗余存储 线用户 戴尔 R210 （同等服务器）– 冗余存储 线用户 戴尔 T110 （同等服务器）– 塔式外壳 线用户 610 – 3000 users 210 – 50 users

12 Aeonix的解决方案 统一通信& 协同解决方案 管理音频/视频及其UC&C协同 MCU、CCTV、数据文件共享协同
一体化语音邮箱/统一消息 移动性应用 SIP 终端/中继 ADC调度 一体化录音 ACC客服中心（包括ACD报告、实时监控坐席管理） 计费及其报告，包括用户基于WEB通话管理 **参见产品路线图

13 构建架构：基于SIP协议 SIP 协议（含中继） 统一通信&协同 移动功能 虚拟化 云环境
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

14 构建架构：SIP协议（含中继） SIP 协议（含中继)
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

15 构建模块 架构组合 ITSP Aeonix Wave 网关 WAN
SIP Aeonix GW话机 PSTN Wave 网关 (IPx office, 500,800, 3000, 5000, 4000*,6000*) LAN 第三方网关（IAD） WAN

16 网关 SIP 使用塔迪兰认可的第三方网关 第三方电话 IP PSTN SIP Aeonix

17 Wave网关 从 Coral FlexiCom & IPX 系统转换而来 由Aeonix统一管理 Wave 网关 IP PSTN
IP PSTN RTP 信令 Aeonix

18 构建模块 ITSP IP 电话 Aeonix 第三方网关（IAD) Wave 网关 WAN
SIP IP 电话 Aeonix WG话机 PSTN LAN 第三方网关（IAD) WAN Wave 网关 (IPx office, 500,800, 3000, 5000, 4000*,6000*)

19 市场透析：现有CORAL系统用户升级分析
降低通讯成本、提高通信效率需要改造现有基础设施 改造基础设施需要重新规划设计 注：牵连相关方较多，实施困难 如何维护既有投资？

20 从 Coral 转换为 Aeonix Coral GW ITSP Aeonix PSTN

21 升级至UC&C的优势 集中管理 多种应用（UC&C、MUC、CNF…..） 强大的热备性确保无单点故障 保护初期投资 全程可控升级
无需额外培训 所有用户统一账户管理

22 新建Aenix，以模拟用户（FXS）为主的用户解决方案
站点 B IP 话机 IP 话机 INTERNET 模拟话机 模拟话机 SIP GW PSTN SIP GW PSTN 基于私有云或公共云 全冗余热备设计 采用新型GW网关（单台最大支持96个FXS分机） 分布式接入本地电信公网PSTN

23 新建Aeonix，以分布式多站点、纯IP用户的解决方案
远程站点 远程站点 两个站点之间通话 总部 数据库镜像热备 实时更新 N + 1模式 远程站点

24 Aeonix – 可扩展性 R1.0 – 最多 15,000个 用户 R2.0 – 最多 25,000 个用户
一个服务器 – 最多 3,000个用户 一套软件满足各种容量需求 (用户 & 站点)

25 Aeonix – 分布式， 云 小型远程办公机构 远程办公机构 总部 远程办公机构

26 构建架构：UC&C SIP 中继 UC&C 统一通信&协同
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

27 统一通信&协同（UC&C） UC&C –员工之间持续的日常沟通，无论在办公室、旅途、分支机构、家庭或其他…可实时办公 视频会议
数据协同 视频会议 声频会议 Outlook 集成 即时通讯 号薄管理和查号服务 移动功能

28 应用..应用..应用.. UC导航 调度 客服 中心 UM 视频 声频CNF 话务员 协同

29 UC&C应用 Aeonix用户的桌面助理-UC客户端 实时状态呈现 一体集成的软电话，桌面助手 公司统一通讯录管理和私人通讯录管理
支持LDAP和Outlook 导入的通讯录管理 即时短消息（单/群） 便签留言 电话会议（64方） 代接 语音寻呼（或广播） VIP呼叫 快捷拨号区 通话详单查询

30 最新的即时通信客户端 :UC-V3.5 公司办公室 Aeonix (UC&C) 企业LAN LDAP 服务器 家中办公 出差在外

31 公司/单位通信录-开启客户端时由Aeonix自动导入，保持最新的员工通信目录
最新的即时通信客户端 :UC-V3.5 联络-- 自由驾驭您的全新社交网络与生活 公司/单位通信录-开启客户端时由Aeonix自动导入，保持最新的员工通信目录 Navigator通信录管理： 公司单位号簿 私人号码号簿 移动电话号薄 Outlook通信录 …… 企业用户统一帐号

32 最新的即时通信客户端 :UC-V3.5 沟通： 沟通-- 便捷、强大的数字化沟通 便捷的查寻联系人 从任何地方拨出电话
会议 沟通-- 便捷、强大的数字化沟通 沟通： 便捷的查寻联系人 从任何地方拨出电话 在电话或会议中共享视频 在您需要的地方接听电话 管理多个对话（会议） 即时短信（IM） 便签留言 语音寻呼 一键拨号 临时会议64方

33 全新即时通信客户端 Navigetor-V3.5
沟通-- 快捷、强大的数字化沟通 沟通： 便捷的查寻联系人 从任何地方拨出电话 在电话或会议中共享视频 在您需要的地方接听电话 管理多个对话 即时短信（IM） 便签留言 语音寻呼 一键拨号 添加成员 即时短信IM

34 便捷的、灵活的信箱管理应用 全新统一消息客户端 UM-V6.4

35 全新统一消息客户端 UM-V6.4 适用小型公司或办事处
Outlook 客户端 适用小型公司或办事处 公司办公室 Aeonix (UC&C) +UM SERVER LAN Outlook 客户端 Outlook 客户端 家中办公 出差在外

36 模式二：UM V6.4作为客户端集成于企业邮箱，实现邮件统一管理
适用于大型单位或公司 Outlook 客户端 语音、fax邮件送至服务器 总部办公室 企业邮箱服务器 Aeonix (UC&C) +UM/客户端 LAN Outlook 客户端 Outlook 客户端 家中办公 出差在外

37 全新统一消息客户端 UM-V6.4 便捷的一体化邮箱信息管理

38 全新统一消息客户端 UM-V6.4 语音邮件处理 点击邮件播放语音留言

39 全新统一消息客户端 UM-V6.4 传真邮件处理 点击邮件打开FAX留言

40 ACC客服中心应用 介绍

41 基于Aeonix平台的分布式客服中心 × IP WAN × × …… PSTN PSTN PSTN
CORAL GW PSTN 办公IP电话 录音服务器 IVR服务器 业务代表座席员 班长座席 Aeonix CM 服务器 总部 ACC CTI服务器 管理服务器 数据库服务器 IP WAN PSTN PSTN CORAL GW CORAL GW TDM座席员 TDM座席员 具有ITU-T提出的下一代网络（NGN）要求的完整的产品系列结构。是代表当今IT行业发展潮流的最先进的开放性平台。 塔迪兰电信全新的统一通信系统。完善的VoIP解决方案只需占用1U的机架空间就可以提供比其它大型系统更为强大的功能。 .纯IP； .分布式系统－无“聚类”； .自带容错性； .包含SIP统一信息； .言语识别、IVR、呼叫中心……全在这儿 塔迪兰统一通信系统是基于全新的分布式结构为基础开发的。不受传统交换机的限制，无需更多的站点组网，既可满足一个站点的要求、也可满足一千个站点的要求，无论是一台统一通信服务器还是一千个服务器－都只需一个独立的、复制的、容错性极高的解决方案，便于管理和升级，全新的塔迪兰统一通信系统以开放式的标准为基础。您更喜欢Linux还是Windows？当然，还有CSTA、SIP、MGCP、LDAP。根据您的喜好选择我们的或其它品牌的SIP电话。 × × …… 地市中心共计n个 分部1 办公电话 业务代表座席员 分部2 办公电话 业务代表座席员

42 客服中心ACC – Aeonix Contact Center
在线监控管理 Wide selection of Graphical and Tabular report templates

43 客服中心典型功能和指标 真正的通用队列 坐席2000个 集成CRM和数据库 支持多个站点 坐席同时工作600个 高级的IVR
出局、回叫和活动 督导管理信息系统 先进的CSR工具 自动弹屏 语言支持 热备份 全程报告 多层路由选项—优先级、 基于技能、统计、商务规则、客户价值 坐席2000个 坐席同时工作600个 坐席技能群256个 班长席128个 路由方案256个 技能设置256种 坐席墙纸256个 IVR通道900个

44 音/视频会议及其协同应用

45 融合视频会议 基于标准的信令和编码技术 该应用能够连接不通的设备，从会议室系统，到桌面视讯，到运行在智能手机或平板电脑上的视频客户端。MCU可转换视频代码为每位与会者提供最佳有效的视频会议质量。 信令：SIP 桥接：支持话音或视频会议的桥接能力

46 音频\视频会议应用 音频和视频 (MCU会议) 音频会议支持500方参与，推送文件协同 视频会议支持15方参与 集中管理

47 视频会议优势 视频会议优势： 技术特点： 最经济、实用的视频会议解决方案包 面向企业、商业客户的最佳方案选择
灵活性：任何地点、任何时间召开多方视频会议； 便利性：临时或预定的会议由你选用； 方案简单：获得快速体验； 通用性：适用于各种视频终端；

48 协同 基于WEB的文档推送及实时页面共享，多种协同工具供会议参与者应用，电子彩笔、电子白板、静音控制

49 调度台 调度应用： 兼容所有智能终端，WINDOWS、安卓、IOS 快速响应和快捷呼叫 应急响应 强插/强拆 翻页分组 音/视频协同
集成CCTV系统 集中录音解决方案 开放API，集成用户数据库

50 构建架构：移动性 SIP 中继 统一通信&协同 移动性
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

51 移动性 基于智能移动终端的UC应用

52 Flexicall（一号通） Call comes in Call is forward to all devices
The first device to answer, gets the call Once answered, users can transfer the call, establish a conference, etc,

53 Call Through（鉴权呼叫） Aeonix LAN ITSP 用户呼叫 Aeonix Aeonix 返回一个拨号音 用户置放一个呼叫

54 CALL BACK(回叫) Aeonix ITSP 用户呼叫Aeonix ，然后挂断电话 Aeonix呼叫用户 用户摘机并收到一个拨号音
LAN ITSP 用户呼叫Aeonix ，然后挂断电话 Aeonix呼叫用户 用户摘机并收到一个拨号音 用户置放一个呼叫

55 构建架构：虚拟化 SIP 中继 统一通信&协同 移动性 虚拟化
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

56 虚拟化 支持租户群（CUGs）、托管群等多种模式并存 支持Vmware等虚拟机运行 多业务集成，更高效便捷 即插即用，成本更低、应用更丰富
虚拟化  支持租户群（CUGs）、托管群等多种模式并存 支持Vmware等虚拟机运行 多业务集成，更高效便捷 即插即用，成本更低、应用更丰富 可灵活选择通用服务器平台 开放性、便捷性、延展性

57 企业通讯市场趋势 SIP 中继 统一通信&协同 移动功能 虚拟化 云环境
 SIP Trunking: Replacing legacy PSTN access with SIP-based services can reduce costs and improve flexibility for call routing, mobility integration and disaster recovery. On average, companies save anywhere from 20-60% off their PSTN access bill when they move to SIP trunking. Those that centralize access realize the largest savings. Unified Communications & Collaboration : joining of various real-time communications applications into a suite of integrated collaboration services. For most, this means tying telephony together with instant messaging, conferencing, unified messaging and video—enabling users to see each other’s presence status and initiate any form of communications via a single application. Over 60% of companies have some UC implementation under way, Mobility: One of the most frequent questions I get is, ” can I get rid of my desktop phones”? Companies are actively looking at extending telephony and UC capabilities to mobile users across a range of smartphone and tablet devices. While the ability to eliminate the expensive desktop phone (and the required Ethernet infrastructure) is attractive, be aware that mobile voice services require careful attention to Wireless LAN (WLAN) architecture. For those on public wireless services, voice quality still lags behind that of a hard phone. Still, we see growing use cases, especially for field workers, where simply provisioning an integrated mobile phone makes a great deal of sense. Virtualization: In the last few years, VoIP vendors have ported their IP PBX software to virtual appliances or general purpose hypervisors, enabling their customers to take advantage of lower infrastructure and operating costs. Now some of those same vendors are working to support voice and Video via virtual desktop infrastructure(VDI). VDI raises some particular thorny challenges thanks to the need to localize voice/video encapsulation, but it also offers the potential to reduce capital and operational expenses at the desktop. Cloud services:  As additional UC applications are moving to the cloud, companies have more choices in their adoption of UC applications.  Cloud services today offer a full range of UC applications on a subscription basis and offer scalable and affordable solutions.  Many companies will adopt  a hybrid approach to cloud services and deploy both cloud and premise based UC.  Examples of hybrid deployments are using cloud services for conferencing, video, messaging and premise based services for telephony

58 基于云的系统 Aeonix基于云架构设计，支持各种云环境应用 集中管理所有应用 支持用户私有云和公共云
一套软件可扩展至100,000个用户（R3）

59 Aeonix- 主要特点 用户 IT 管理员 统一账户管理 降低成本并提升工作效率 高性能和高可靠性
透明转换到IP(IP/ 数字/ 模拟 ext.) 即插即用 不间断通讯 终端与账户分离 应用 & 用户自带设备 IT 管理员 统一账户管理 降低成本并提升工作效率 高性能和高可靠性 The summary slide is focused on 3 main areas – end user, IT Manager and Partner. The main message behind this slide is that Aeonix was cleverly designed to meet market needs, supporting end users better, while making IT manager’s life easier. In addition it is the perfect dealer’s product providing end to end simple approach – easy to buy and sell, simple installation process, easy to maintain and use and most importantly reducing TCO for customers as and dealers!

60 谢谢!

61 有奖提问： 问题1（首选）、Aeonix UC&C的中文名称 ？ 是基于 的云架构集群，可工作于 云和 云环境

62 有奖提问答案： Aeonix UC&C的中文名称 Aeonix统一通信和协同 ； 是基于 SIP 的云架构集群，可工作于 私有 云和 公共 云环境

63 有奖提问： 问题2（备选）、Aeonix服务器采用 服务器？单台服务器分别支持容量为 用户线、 用户线、 用户线，本次发布是R2版，最大支持 用户线

64 有奖提问答案： Aeonix服务器是 通用 服务器？单台服务器分别支持容量为 200 用户线、 1000 线、 3000 线，本次发布是R2版，最大支持 2.5万 用户线。