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Web-based cooperation + Data Intelligence for Malaysian SME

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Presentation on theme: "Web-based cooperation + Data Intelligence for Malaysian SME"— Presentation transcript:

1 Web-based cooperation + Data Intelligence for Malaysian SME
Eason Liu Alibaba.com Malaysia Country manager

2 Where can I find my customer?
How can I gain customer trust? The process is too complex, I don’t know how to do? I don’t have money to enlarge my company?

3 Traditional Trade Process
How is it going ? Where is my cargo? Be Introduced Offline International Fly For Ex Logistics Make a deal Receive the goods Customs Cost Of Money Exhibition

4 Disadvantage Lack of business opportunities No trust
Complex trade procedure Lack of cash flow No online data

5 Purchase request ( Search / RFQ) Purchase request ( Search / RFQ)
Web-based cooperation + Data Intelligence N Global Buyers Market Place Business opportunity Purchase request ( Search / RFQ) Purchase request ( Search / RFQ) N SMEs in MY N Buyers Hot products date Post products Platform services Trade assurance Hot products date Post products CN Buyers Trade order Date End user 在这里有一阵子了,我们做了诸多市场调研,发现了四个problem:Opportunity/trust/cashflow/trade process is complicated; Based on the experience in china, 和MDEC合作产出一个马来专属版本的alibaba.com,但我们有很多新的创意来提供更多的价值给马来sme和马来生态如ff和ca; marketplace gmd把sme引入,可以在alibaba.com上发布商品,买家可以通过搜索或者rfq和卖家交互达成商机,alibaba.com含有上亿个全球买家,这是个巨大的商机; 随着商机达成,买卖家开始交易,在一开始,买卖家并不信任彼此,使用previous数据,可能买卖家有很好的信用,我们可以提供ta;ta提供线上支付/logistics tracking,用于确保买家资金安全/ontime shipment delivery/产品质量;如果任何问题,alibaba.com将会compensate,卖家credit accumulation以便增加曝光度,带来更多的商机; 因为payment takes a long time,许多sme没有cashflow,丧失了很多机会;随着数据沉淀的增加,对于credit很好的sme,alibaba.com还将提供融资服务,to claim the money from alibaba first,确保sme cashflow充裕for manufacturing; One stop service 在供应链supplychain当中,除了marketplace,alibaba.com还提供了一站式服务在服务场景; 外汇环节,提供了事实线上结汇,并且可以根据客户喜好设置比例;compared with converting directly with bank,节省大量的commission,并将利润反哺于sme;with an example; 物流环节,提供线上schedule/price查询和预订; 关务环节,提供线上商品自动归类,减少去海关跑腿或使用tarrifinder的代价;为了减少cp的操作成本,将会自动识别ta和物流的订单数据,填写k2 form; Tarrif:将会线上化tarrif的payment和claim; 当然,我们会和mdec合作,其dftz系统将会对接海关和permits; MY Offline SMEs can use one stop service as well; 这些服务环节的数据,我们会判断其真实性,并将数据反哺到marketplace增加sme的信用; BBC 这些就够了吗?让我们来讨论一下创新的部分,bbc业务模式; 中国拥有全世界最大的online trading,只要有好的商品,有无限的可能; 我们有大量的tmall/1688/taobao global用户,需要从海外购买货物并在国内做零售;使用bbc模式,卖家从马来购买的商品可以自动发布到国内,一旦商品处于低位,将会根据商品类型自动预警发起海外采购;便捷而智能的操作方式,将会大幅降低卖家的成本,使他们更愿意通过alibaba.com从马来购买商品; Export & import connection Permit环节:因为买家不知道需要什么pia,cargos have to stay in the storage,and it generates extra cost; in this case, the buyer and the seller may ague about who would pay that; it may results no more trade between them; alibaba.com将知会买家尽早办理进口pia降低费用; Export services Import services Integrated Trade Service Logistics Forex Clearance Permit RMCD N Service Providers Tariff Data transfer Permits Product Data Trade Data Logistics Data

6

7 Goals Of One Stop Service
1 Bring more business opportunities to SMEs. 2 Make trade and payment easier, reduce the transaction cost. 3 Build up trade database, credit profile, keep sustainable development .

8 Thanks


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