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Competitive Intelligence Are we really becoming a profession?
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Outline 現況 專業所欠缺的5大特質 趨勢 延伸討論
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CI日漸發展 SCIP已創立25年之久 企業界內的CI經費不斷增加 超過85%的主要公司擁有系統性的CI能力
Google scholar search engine CI的關鍵字檢 索筆數增加
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CI recognized as a profession?
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1. 對CI的功能、角色缺乏一致性理解 Employees: basic library function
competitor watch system industrial espionage Clients: need educated what CI is and how it applied 專業應讓使用者明白如何使用以及使用 時機
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2. CI功能的重要性、可用性受質疑 重要性價值— 視系統專案和CI結合程度 CI之於客戶關係和管理顯得相當重要 獲取認同-
專業須讓人明白重要性所在、對其產生 尊重和強烈需求
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3.缺乏共同定義和知識基礎 外部誤解- pick up information to develop intelligence
outsiders think just collecting information 內部分歧- narrow (for competitor) broader (entire competitive environment) professionals do not agree each other
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4.缺乏教育有效性 Few course and degree Few major academic associations
No special group had competitive intelligence as subdiscipline
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5.缺乏學術權威性 Scholar.google.com Input “competitive intelligence”
=no A-level journal appear Proquest /ABI =only one A-level journal appears lack academic underpinning consisting of scholarly courses and publications
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Moving back ? Other related domains are taking mind share away from CI
ex:technology foresight knowledge management Limited “academic preparation” for CI
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延伸討論 CI v.s KM 外部商業環境,早期認知,協助決策 內部知識資產,增進運作效能,強化組織
皆利於分析與決策參考,以求快速適應(市場) 環境變化 解決之道:32145 基礎理論和實務應用相輔相成 焦點置於外部商業環境,以求早期認知市場風險和機會,協助執行策略的決定。 焦點置於組織內知識資產的管理,以求增進運作效能,內容涵蓋人力資源培訓、課程分享、加強競爭優勢、創新等持續精進組織作為。
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Thank you ! Q&A
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