The IBNET Team (World Bank) Beijing September 10-14, 2006

What is IBNET? IBNET started as an initiative to collect data on performance of utilities to improve project design and policy dialogue in the early 1990s When collecting data, it became clear that lack of standard definitions between utilities made it very difficult to compare data As a result, a data collection toolkit was published, that was improved upon in the beginning of the 2000s: the “IBNET Toolkit” IBNET Toolkit is a suite of software and guidance documents to help utilities compile, analyze and share performance information the municipal water utilities

IBNET development The IBNET Toolkit was used to develop a large database of performance data Since 2004, the IBNET team is leading the data collection effort providing tools and seed money to establish local capacity in data collection and analysis IBNET provides access to a large dataset of water utility performance data in the public domain; currently the database has data available for about 2,000 utilities in more than 75 countries, including China IBNET also facilitates access to a network of agencies that are involved in performance benchmarking

IBNET website The website contains : IBNET concept and objectives with FAQ section IBNET toolkit Indicator database with search mechanism Additional tools and resources; and Information sharing including links to benchmarking organizations worldwide The website is translated in Spanish and Russian to ensure global access to IBNET tools and data

IBNET website www.ib-net.org

Demand for IBNET Even though no major dissemination has taken place so far, with the push for dissemination planned for the fall of 2006, access to website has grown significantly: Number of hits grew from about 6-7,000 a month in Sep05 to about 70,000 a month in summer 2006 Number of sessions grew from 186 per month in Jan06 to 2,100 in July 06 Cross references to IBNET in more than 60 websites Use of IBNET by countries to improve their benchmarking such as Armenia, Bangladesh, Kenya, Qatar, Kosovo (Serbia) and Abu Dhabi (UAE) Use of IBNET data in projects, reports and other publications in-and outside the Bank IBNET is tested in Shandong province of China Standard tool for assessment of utility performance in Moldova, and Latin America’s ADERASA Dissemination to coincide with Conclusion/finalization of Spanish and Russian mirror websites IWA conference in China

Frequently asked questions

IBNET Toolkit: Data and Indicators

Search countries/utilities Summarized country fact sheet: contact details, basic data, background information about the institutional structure of the water sector and the water resources of the country Multiple search options Specify by years, countries, utilities and indicators

IBNET Search Outline of the country municipal water system Database

Database search (1) Select time span

Database search (2) Pick a country

Database search (3) Select a utility or utilities

Database search (4) Select a group of indicators Select a specific Click OK

Results (1) Click to get a downloadable file

Results (2)

Links / Partners / Tools International Associations and Institutions involved in performance benchmarking IFIs, IWA, IBNET Partners (Regional and local) Links to national benchmarking initiatives Sample Terms of Reference Checklists

Next challenges In summary: IBNET has created demand for its services, but how to keep the supply of information going without compromising the public good character of IBNET Ensure the short-term sustainability of IBNET: further expansion of the database, its tools and resources to ensure that it has all the characteristic of a network service Ensure the long-term sustainability of IBNET Short-term sustainability Although database has grown significantly over the past year to 1,800 utilities in more than 70 countries, some growth in the website is still needed To include more countries, especially in Africa and Asia To include more time series to ensure that results can be measured over time In a way such growth and size will ensure further growth and size as we currently start getting more requests from utilities to participate in IBNET with stakeholders coming to us instead of the other way around It is possible to sell information in the long-run but that has a number of disadvantages It would be possible least affordable to those most in need of access to the data It would seriously compromise the voluntary spirit in which data are shared with IBNET Hence, the value added of the IBNET website has to come from data analysis and data presentation of results

IBNET contact For more information, suggestions, please contact Caroline van den Berg, Shenhua Wang and Alexander Danilenko or IBNET@worldbank.org

国际供水与污水处理绩效管理网络 （IBNET） 北京 2006年9月10日-14日

IBNET是什么？ 国际供水与污水处理绩效管理网络（IBNET) 最早是20世纪90年代的一个收集供水绩效数据的项目，目的在于改善项目设计和政策对话 在收集数据的过程中发现，不同设施之间缺乏标准化的定义，导致很难进行数据比较 因此，出版了数据收集工具箱，并在21世纪初加以改进，形成了“IBNET 工具箱” IBNET工具箱是一套软件和指导文件，帮助供水行业汇编、分析和共享城市供水绩效信息

IBNET 的发展 IBNET 工具箱被用来建立了一个大型的绩效资料数据库

IBNET 网站 网站包括如下内容： IBNET的概念和目标，并带有常见问题解答 IBNET 工具箱 带有搜索机制的指标数据库 额外的工具和资源；以及 信息分享，包括与世界各地绩效管理机构的链接 网站被翻译为西班牙语和俄语，从而确保全世界都能获得IBNET 工具与数据

IBNET 网站 www.ib-net.org

对IBNET需求 尽管到目前为止尚未进行大规模推广，随着计划在2006年秋天进行的信息发布工作的推进，网站的浏览量已经有了显著增长： 点击量从2005年9月的一个月6千至7千增长到2006年夏天的每月7万 用户会话数量从2006年1月的一个月186增加到同年7月的一个月2 100 60多个网站与IBNET建立了链接 各个国家使用IBNET改善自己的绩效管理，例如亚美尼亚、孟加拉、肯尼亚、卡塔尔、科索沃（塞尔维亚) 和阿布扎比(阿拉伯联合酋长国) 在世行内外的项目、报告和其他出版物中使用IBNET数据 IBNET在中国山东省进行了测试 成为摩尔多瓦和拉美的美洲供水与污水处理监管机构协会（ADERASA）的标准供水绩效评估工具 Dissemination to coincide with Conclusion/finalization of Spanish and Russian mirror websites IWA conference in China

常见问题

IBNET 工具箱：数据与指标

搜索国家/设施 国家情况总结表： 联系方式、基本数据、国家供水机构结构和水资源情况的背景信息 多种搜索选项 按年份、国家、设施、指数进行搜索

IBNET 搜索 国家城市供水系统概况 数据库

数据库搜索 (1) 选择时间范围

数据库搜索 (2) 选择一个国家

数据库搜索 (3) 选择一项或多项设施

数据库搜索 (4) 选择一组指标 选择一项具体指标 点击 “OK”

结果 (1) 点击获取可下载的文件

结果 (2)

连接/合作伙伴/工具 参与绩效指标考核的国际协会与机构 国际金融机构、国际水协会 、IBNET合作伙伴 (地区和地方) 与国家绩效管理项目的连接 职责范围样本 核对表

今后的挑战 总结：IBNET已经创造出了对其服务的需求， 而今后的挑战在与如何在不影响IBNET的社会公益性的情况下继续提供信息 Short-term sustainability Although database has grown significantly over the past year to 1,800 utilities in more than 70 countries, some growth in the website is still needed To include more countries, especially in Africa and Asia To include more time series to ensure that results can be measured over time In a way such growth and size will ensure further growth and size as we currently start getting more requests from utilities to participate in IBNET with stakeholders coming to us instead of the other way around It is possible to sell information in the long-run but that has a number of disadvantages It would be possible least affordable to those most in need of access to the data It would seriously compromise the voluntary spirit in which data are shared with IBNET Hence, the value added of the IBNET website has to come from data analysis and data presentation of results

IBNET 联系方式 如果想获得更多信息，或是提出意见建议，请联系： Caroline van den Berg Shenhua Wang 　如果想获得更多信息，或是提出意见建议，请联系： Caroline van den Berg Shenhua Wang Alexander Danilenko 或 IBNET@worldbank.org