Oracle 机务检修管理系统（cMRO）

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1 Oracle 机务检修管理系统（cMRO）
服务交通运输、国防及专业检修服务企业 旷 野 轨道交通解决方案顾问

2 机务检修业务的需求 安全 对设备运行提供服务保障，保证安全可靠的运行 法律遵从 服从政府监管，如环境保护，安全制度监管 成本控制
为企业的运营提供精确的数据，降低成本 全生命周期管理 建立从制造，运营，检修等全面数据 业务创新 提供准确的支持数据，提供多层次的服务产品 新产品设计 通过对生命周期管理数据的分析，辅助新产品的设计开发

3 客户的业务压力 设备 如何减少非计划性维修对正常工作的影响? 如何提高设备的周转率、使用率? 费用 最高的库存和设备开支在哪?
如何提高检修工作的生产率? 拆卸 检查 维修 替换 组装 法规遵从 如何保证对法律、法规的遵从? 如何保证对检察的可行性和可见性? The primary drivers of any MR&O organization include these four areas: Aircraft on Ground – In Aerospace, Defense and Transportation industries, asset availability is critical because not having the aircraft ready for flight when needed means lost revenue / opportunities. Unscheduled repairs and long maintenance cycles reduce the availability of the aircraft, increasing chances that it won’t be available when needed. Cost Containment – Many maintenance organizations operate as cost centers where the company accumulates costs as part of normal operating procedures. In today’s economy, however, cost is becoming a bigger focus to executives and reducing the costs are sometimes critical to survival. Unnecessary spending on inventory and low maintenance productivity are two key factors in driving costs in an MRO organization. Regulatory Compliance – Complying to FAA / JAA regulations and providing complete audit trail history (configuration status and history, maintenance records, usage records, etc.) for all aircraft is mission critical for any aircraft. Multi-Site Planning and Scheduling – Many aircraft today operate on a global scale, which adds complexity to planning and scheduling maintenance activities. Companies have numerous location options for which to assign aircraft, resources and inventory for maintenance activities. Optimization of these resources increase utilization, thereby reducing costs. 计划与调度 如何合并与分配分散式的资源与库存? 如何提高对机车检修的计划性管理?

4 Oracle机务检修管理系统的使命 提升企业检修计划的管控 最大限度的遵守与执行法律、法规、标准与企业管理制度
提升机车、设备的安全运行、管理与维护 加强重要周转件的管理 严格物资与零、配件的管理 规范人力资源与工装的管理

5 Oracle交通与运输行业客户 - 航空 重要部件维修服务外包 空客与波音 商业与军用飞机 & Aerospace Division

6 Oracle交通与运输行业客户 - 铁路、船舶
(巴西) 船级社 (英国)

7 Aircraft Technologies
Oracle交通与运输行业客户 - 国防 航天飞机 民用与军用飞机 Abu Dhabi Aircraft Technologies 军用飞机 Australia

8 Oracle交通与运输行业客户 - 维修公司
葡萄牙 日本 中国台湾

9 Oracle交通与运输行业客户–政府 土耳其海军直升机 美国空军 美国海岸警卫队

10 Oracle机务检修管理系统解决方案 基础数据 检修计划 检修流程 检修执行 检修工程 计划维修 客户 非计划维修
拆卸/ 清洗 工单/ 工艺 检修流程 检查 客户 计划 / 接受 维修 / 更换 非计划维修 改造 翻新 组装 检修执行 检修工程 Oracle Complex MRO enables maintenance organizations to efficiently schedule and execute visit work packages for all planned and unplanned maintenance activities, returning aircraft to service in the optimal timeframe. Maintenance activities are addressed through four key areas: With Configuration Management, manage as-built and as-maintained configurations for all aircraft, including master configurations. With Maintenance Planning, plan all maintenance activities, from multi-year fleet programs to individual visit work packages. Provide seamless flow of maintenance execution activities with Maintenance Execution. Capture and store all Engineering Data in a single location to ensure compliance and accuracy. The Oracle Complex MRO solution establishes a seamless flow of activities, which integrates with other key areas of your organization such as: Procurement to streamline spare parts purchasing activities. Inventory and Warehouse Management to optimize inventory levels at all locations, for all components. Human Resources to manage resource skills and assign the right person to the right job and ensure training information is up-to-date and accurate. Service Contracts to ensure customer requirements are being met at all stages of the maintenance process. 供应链管理 人力资源 CRM系统 财务系统

11 Oracle机务检修管理系统 基础 数据 检修 工程 执行 计划

12 Oracle机务检修管理系统主要业务功能
基础数据 检修工程 检修计划 检修执行 修程 配属结构 检修计划预测 非/计划修执行 工单 非/计划维修 计划仿真 基地，线路检修 (MPD-Maintenance Planning Document) AOG=Aircraft On Ground 直译就是飞机停在地上，在民航业中将其作为飞机因自身故障且不能立即修复，故不能完成正常飞行任务而停飞在机坪上，等待修理的状态。现每个航空公司都有专设的AOG科室，在出现飞机故障停飞的紧急情况时相互支援。 文档 使用率预测 工单计划 大部件检修 机车构型 配置管理 供应商保修 可靠性管理

13 检修流程蓝图 机车诊断设备 履历 机车构型管理 工程数据 运营记录 需求管理 供应链计划 基地，线路，引擎，大部件 维修计划
ACARS - 1. ACARS(地空数据链系统)  检修执行 基于约束的工单与调度

14 基于维修资源，计划，供应链，生产工艺约束生产调度
检修执行流程 检修工单包 预定义的机车构型，修程，检修类型与流程 检修生产计划 基于维修资源，计划，供应链，生产工艺约束生产调度 检修工程与 计划数据 线路修 AOG, ACARS, MEL 大部件检修 Repair Batches 复杂设备组装 Build Goal., Marshalling, SB 基地检修 配置、数据更新 检修履历分析，计划、非计划维修变更，可靠性与质量数据收集

15 Oracle机务检修管理系统 提供 维护复杂的机车构型、检修基础数据 有效的企业运营管理 优化检修作业执行 集中管理企业的所有检修工程数据
Summing up the previous slide, Oracle Complex MRO provides four key capabilities for maintenance organizations, as listed above. Let’s first discuss what we mean by Maintain Complex Configurations…. …线路修，基地修，引擎/大部件维修与大修 CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

16 机车设备结构配置管理 - 设备数字化管理 机车设备构型 实体机车 组装模板 规则与限制 检修需求 模板 – 实体配置 跟踪安装/拆换的历史
部件 部件 首选 备选 首选 备选 组装模板 规则与限制 检修需求 模板 – 实体配置 Oracle Complex MRO allows you to maintain configuration control at two different levels; the master configuration which controls all units of a specific product type and the unit configuration which tracks each individual unit independently while still referring to the master configuration for allowable changes. Let’s look at the Master Configuration: 1. This is the “Allowable Configuration” or template of assembly configurations that are allowed for that system. This configuration: Maintains product composition (or anatomy) Defines parts in each position (or hole) and alternate parts for each one (if available) 2. The Master Configuration manages constraints and business rules such as: Establish product dependencies and siblings (for a component, what other components can be used together and which ones MUST be used together) 3. With a link to maintenance requirements, you can ensure your products are up-to-date on required and suggested maintenance: OEM standards – what the OEM recommends for maintenance (based on any parameter such as usage/run time or months in service, etc.) Planned and unplanned maintenance -- can be integrated to track changes from any type of maintenance performed on a component or system New or updated regulations such as mandates or Airworthiness Directives Now let’s look at the Unit Configuration: The unit configuration is the As Installed / As Maintained template of structure assembly information, specific to each unit. It can be maintained at any designated level (aircraft, engine, components, etc.) and will track serial numbers for each level. Through the unit configuration you can: 1. Track component installation/removal Provides Material Management information Associates child units to parent units Monitors life of any component – where it is today and where it has been 2. Track “Unit Specific” information Supports Engineering / Maintenance Planning information Utilization of each component Maintenance requirements (fleet program / log book) and maintenance history 3. Update applicable configurations with a single entry With an established tree structure, searches for other configurations with the same part/component and automatically updates as appropriate. Additionally, the unit configuration refers to the allowable configuration for change approvals (as the arrow in the picture shows). It check for items such as: New parts installed Modification rules Engineering updates 跟踪安装/拆换的历史 部件的规格、工艺信息 集中管控机车设备结构模型的变更

17 机车设备构型维护 机车所有的部件 树状逻辑关系、部件维护 管理最小单位部件 连接列车检修程序 设备管理 环境 广州 和谐1 东风11 上海
韶山7B 新疆 和谐3 成都 北京 济南 Product Classification, which is part of Configuration Management, provides you with the flexibility to create logical groupings of units. This allows you to tailor the solution to your specific business needs. Examples include: Fleet - series - model Family - model - version Different environments change the maintenance needs of an asset. Just detach a unit from one branch of the classification tree and attach it to another and that unit is automatically re-assigned to the maintenance requirements of the new branch. Example: As the picture shows, two planes maintained in different environments (desert vs aircraft carrier) will require different needs when parts are sent back for repair / warranty work. Keeping track of these requirements, and reassigning is easy to do with Oracle’s Complex MRO solution. When you reassign a plane, the basic maintenance requirements will stay with the tail number, but the plane will automatically be reassigned maintenance requirements to fit the new location. No one else offers this type of solution. Other products may say they do, but they require manual transfer of maintenance requirements. Only Oracle’s Complex MRO solution allows you to rapidly re-deploy assets and their associated maintenance with one tail number transition. 机车所有的部件 树状逻辑关系、部件维护 管理最小单位部件 连接列车检修程序

18 部件追踪 - 生命周期过程中部件管理 对设备使用状况的清晰视图 对备品、配件的采购控制 提高了对维护工作的可预测性 维修 技改 更换 校正
北车 (Jan ’88) 北京 (Oct ’88) 天津 (Feb ’92) 上海 (Dec ’96) TPM (May ’01) A-1FP1 A105 维修 A125 技改 A-1FP2 B225 更换 A145 校正 B-1CP1 B255 技改 B225 修改 D-1FP4 C135 B255 D-1FP5 C195 C185 The management of Rotables is a major issue in capital costs. Complex MRO provides life-cycle history of every tracked component from when it is entered into the system until it is retired from the business. Complex MRO maintains all information on a component from where it is (installed in an active unit, in repair or in inventory) to where it has been throughout its life, who worked on it, what was done to it and when, current version and versioning history. Further, this tracking provides total asset visibility to reduce capital expenditures as you know what you have and where it is before spending for unneeded components that were in inventory but not visible in the system. 对设备使用状况的清晰视图 对备品、配件的采购控制 提高了对维护工作的可预测性

19 法律、法规遵从 完整的设备配置历史信息 维护数据 适航条令/ 服务手册 工单变更 编码控制 修理/检查历史记录 问题/故障报告 可靠性数据
质量信息 适航条令/ 服务手册 工单变更 编码控制 Complex MRO provides compliance tracking for all configuration information to ensure adherence to all Regulatory, Environmental and Safety regulations that effect your assets and operations. Additionally, Complex MRO will archive this information indefinitely so you have a reliable and consistent audit trail if required in the future.

20 Oracle机务检修管理系统 提供 维护复杂的机车构型、检修基础数据 有效的企业运营管理 优化检修作业执行 集中管理企业的所有检修工程数据
Summing up the previous slide, Oracle Complex MRO provides four key capabilities for maintenance organizations, as listed above. Let’s first discuss what we mean by Maintain Complex Configurations…. …线路修，基地修，引擎/大部件维修与大修 CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

21 检修计划管理 机车检修程序 长期计划 机车检修计划 * 检修任务工单包 机车/位置 范围 机车 日 时间 年 持续更新
设定所有机车的检修内容和频率 长期计划 持续更新 检修资源的需求，分析与调度能力设计 范围 机车检修计划 * 计划每台机车的检修日期和内容 检修任务工单包 Oracle’s solution allows you to plan at all time horizons and flow the information to each level as plans change. We’ll go into each of these plans in detail in the following slides. 设计下次进入机务段应完成的检修任务 机车 日 时间 年

22 长期计划 长期 计划 资源 生产力 / 工厂 定义所需工具/设备 对物料和备件的需求管理 需求纳入库管计划 建立基于技术的人力需求 工时管理
分析生产能力以最大化利用率 设计优化调度的方法 工位预留 定义生产能力 任务1 任务2 任务… The fleet plan can then be leveraged to create a Long Term Plan, which forecasts maintenance requirements by location and enables users to create scenario / capacity analysis models and determine optimal schedules to maximize utilization. Resources such as spare parts, personnel and equipment can be identified in advance, ensuring availability when needed. 生产力 / 工厂

23 大型部件检修计划 机车环境 状态监控 财务管理需求 机车使用率 运营履历 检查 技改 阶段性检查 递延项目 列出每辆机车的所有维修请求
The Unit Maintenance Plan generates due dates for each of the maintenance requirements for a unit based on the thresholds and usage forecasts. Unit Maintenance Plans capture all inputs (product requirements such as OEM specifications, usage-based requirements such as number of takeoffs/landings and environmental conditions) to create maintenance plans for each individual aircraft. 列出每辆机车的所有维修请求 基于剩余时间的使用情况和预测计算 自动递延的部件维修计划 部件维修计划

24 物资计划 - 有效管理备件的计划和分配 检修系统 单车检修 计划 综合检修 执行计划 需求计划 订单管理 需求履行 执行 供应链 计划
历史计划需求 需求计划 机车型号 历史非计划需求 列车增项 未来需求 每次维修的未来需求 异常 订单管理 需求履行 执行 供应链 计划 库存优化 客户服务级别 Because Complex MRO is integrated with the rest of the Oracle E-Business Suite, this complete flow allows you to effectively manage your spares inventory by providing a comprehensive solution for spares planning and logistics. 预算 强制工作 转移 采购 服务 以时间段为单位部件的需求 以地点 以类型 库存水平

25 基于可靠性的周转件计划 根据部件历史维修记录预测部件的状态 提前预测哪个部件在何时将会失效或发生故障
机车 3 Part A Part B … 机车 2 机车 1 发动机 转向架 未来期望使用率 故障历史记录 平均无故障时间 (MTBF) 当前零件的使用率 基于部件型号和地点的需求预测 机车及大部件运用统计 Because Complex MRO is integrated with the rest of the Oracle E-Business Suite, this complete flow allows you to effectively manage your spares inventory by providing a comprehensive solution for spares planning and logistics. 根据部件历史维修记录预测部件的状态 提前预测哪个部件在何时将会失效或发生故障 当部件发生故障时能在正确的时间和地点更换备件

26 Oracle机务检修管理系统 提供 维护复杂的机车构型、检修基础数据 有效的企业运营管理 优化检修作业执行 集中管理企业的所有检修工程数据
Summing up the previous slide, Oracle Complex MRO provides four key capabilities for maintenance organizations, as listed above. Let’s first discuss what we mean by Maintain Complex Configurations…. …线路修，基地修，引擎/大部件维修与大修

27 发动机工位 生产计划，控制与检修执行、组装与测试 组件工位 发放非计划工单，整理部件件组装与测试
完整检修执行管理 基于机车、列车设备可靠性的运用计划 创建过境检修任务，并确定检修的时机 发放维修许可，创建检修工单 检查设备技术状态，确认放行许可 关闭工单 根据设备使用率设计检修所需的时间周期 确定检修内容 安排检修计划并发放检修许可 确认材料资源计划 发放物料，实施维修，关闭维修许可 监控大部件的性能、可靠性，确定检修工期及相应的维修要求 发动机工位 生产计划，控制与检修执行、组装与测试 组件工位 发放非计划工单，整理部件件组装与测试 物料计划 需求计划 实施 库存管理 供应商管理 自修还是外包? 3rd 方维修商管理 Defer non-routine per MEL and automatically add M&O procedures to visit检查设备技术状态，确认放行许可

28 Oracle机务检修管理系统 提供 维护复杂的机车构型、检修基础数据 有效的企业运营管理 优化检修作业执行 集中管理企业的所有检修工程数据
Summing up the previous slide, Oracle Complex MRO provides four key capabilities for maintenance organizations, as listed above. Let’s first discuss what we mean by Maintain Complex Configurations…. …线路修，基地修，引擎/大部件维修与大修 CONFIDENTIAL: All capabilities and dates are for planning purposes only and may not be used in any contract

29 完整资料内容管理 保存所有技术文件 集中版本控制 提供订阅和分发信息 集成传统电子出版系统 Online Access 工程图 语音/图像
All documents can be stored in a single, secure location with Complex MRO’s Document Index. Any document, regardless of the type (drawings, schematics, voice or video images, text/scanned data) can be registered and version control maintained. Oracle’s solution can be linked to legacy systems to capture all historical data as needed. Access can be controlled and monitored through subscription and distribution management capabilities. 文本/ 扫描

30 工艺管理 标准化操作和流程 创建任务卡 定义工作指令 建立资源需求 类型/名称 数量/版本控制 工作流驱动的审批流程 质量管理计划
模板/创建工作步骤 发动机/部件大修操作处理 响应文档 劳动技能 工具与设备 备品备件 In Route Management work cards are created for the different jobs requires in a maintenance requirement. Documents from the Document Index can be associated to a route as well as labor and material requirements. Routes can also be broken down into subcomponents or operations. As with a route, any pertinent documentation can be associated to an operation. A quality plan can be defined and associated to a route for quality inspections and sign-offs when the work is completed. 标准化操作和流程

31 全面的数据捕获和分析 – 生命周期管理 形成闭环的操作 基于较色的访问 收集 / 合并数据 分析信息 发布结果 集成的数据管理
供应商 运营商 3rd Party 零部件供应 OEMs 运营/检修 服务供应商 基于较色的访问 收集 / 合并数据 分析信息 发布结果 形成闭环的操作 With a single enterprise data repository, product information can be captured at any level in the supply chain. By capturing all information in a single location, accurate analysis can be performed on quality results, and corrective action can be taken to improve products where needed. 集成的数据管理

32 Oracle机务检修管理解决方案 完善基础数据管理 综合、优化的检修计划管理 检修业务的精益化管理 检修业务与数据集中管控
Maintain Complex Configurations 综合、优化的检修计划管理 Effectively Plan Enterprise-Wide Operations 检修业务的精益化管理 Optimize Maintenance Execution Let’s summarize the key capabilities of Oracle’s Complex MRO solution. 检修业务与数据集中管控 Centrally Manage All Engineering Data

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