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SU 电子客票换开.

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Presentation on theme: "SU 电子客票换开."— Presentation transcript:

1 SU 电子客票换开

2 换开流程

3 换开的条件: 在客票票面上,被换开航段的状态必须是OPEN FOR USE 连续客票需要一起换开 所有未使用的航段需一起换开

4 换开实例: 原PNR 原票号 MARRIED SEGMENT EXIST IN THE PNR
**ELECTRONIC TICKET PNR** 1.MA/PENG JWRN2D 2. SU035 M1 SA03AUG LEDSVO HK SEAME 3. SU200 M1 MO19AUG SVOPEK HK SEAME 4.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 6.T 7.SSR TKNE SU HK1 LEDSVO 035 M03AUG INF /1/P1 8.SSR TKNE SU HK1 LEDSVO 035 M03AUG /1/P1 9.SSR TKNE SU HK1 SVOPEK 200 M19AUG /2/P1 10.SSR TKNE SU HK1 SVOPEK 200 M19AUG INF /2/P1 11.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/MA/PENG/P1 12.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/MI/13JUL13/CHU/MENG/P1 13.SSR INFT SU HK1 LEDSVO 035 M03AUG CHU/MENG 10AUG12/P1 14.SSR INFT SU HK1 SVOPEK 200 M19AUG CHU/MENG 10AUG12/P1 15.OSI YY CTCT 16.OSI YY 1INF CHU/MENG/P1 17.RMK TJ BJS 原票号

5 换开实例: 原票面 >DETR:TN/5552641993132 DETR:TN/555-2641993132,AIR/SU
ISSUED BY: AEROFLOT ORG/DST: LED/BJS BSP-I TOUR CODE: PASSENGER: MA/PENG EXCH: CONJ TKT: O FM:1LED SU M 03AUG 0610 OK MEXOW AUG3/03AUG3 1PC OPEN FOR USE 1 D RL:SZDIEL /JWRN2D1E O TO:2SVO SU M 19AUG 1325 OK MEXOW AUG3/19AUG3 1PC OPEN FOR USE F 2 RL:SZDIEL /JWRN2D1E TO: PEK FC: 03AUG13LED SU MOW SU BJS938.63NUC938.63END ROE FARE: EUR |FOP:CASH TAX: YQ|OI: TAX: YR| TOTAL: CNY |TKTN: 航段状态必须是OPEN FOR USE

6 OI后订取记录 **ELECTRONIC TICKET PNR** 1.MA/PENG JWRN2D
2. SU035 M1 SA03AUG LEDSVO HK SEAME 3. SU200 M1 MO19AUG SVOPEK HK SEAME 4. SU201 M2 SA24AUG PEKSVO HK SEAME 5. SU036 M2 TU27AUG SVOLED HK SEAME 6. SU037 M TU03SEP LEDSVO HK SEAME 7. SU202 M SU08SEP SVOPEK HK SEAME 8.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 10.T 11.SSR TKNE SU HK1 LEDSVO 035 M03AUG INF /1/P1 12.SSR TKNE SU HK1 SVOPEK 200 M19AUG INF /2/P1 13.SSR TKNE SU HK1 PEKSVO 201 M24AUG INF /3/P1 14.SSR TKNE SU HK1 SVOLED 036 M27AUG INF /4/P1 15.SSR TKNE SU HK1 LEDSVO 037 M03SEP INF /1/P1 16.SSR TKNE SU HK1 SVOPEK 202 M08SEP INF /2/P1 17.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/MA/PENG/P1 18.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/MI/13JUL13/CHU/MENG/P1 19.SSR INFT SU HK1 LEDSVO 035 M03AUG CHU/MENG 10AUG12/P1 20.SSR INFT SU HK1 SVOPEK 200 M19AUG CHU/MENG 10AUG12/P1 21.OSI YY CTCT 22.OSI YY 1INF CHU/MENG/P1 23.RMK TJ BJS247 24.RMK SU/SZDIEL 25.FN/A/FEUR720.00/ECNY /SCNY /C7.00/XCNY /TCNY YQ/ TCNY60.00YR/ACNY 26.FN/IN/REUR364.00/ECNY /SCNY /C7.00/XCNY100.00/TCNY100.00CP/ TEXEMPTCN/ACNY 27.OI/ #1200PEK24MAY /P1 28.TN/ /P1 29.TN/IN/ /P1 30.FP/CASH,CNY 31.FP/IN/CASH,CNY 32.XN/IN/CHU/MENG(SEP12)/P1 33.BJS247

7 输入OI项说明 OI:ET/555-2641993132#1200PEK24MAY3 08300000/P1
OI后必须有ET,表明是ET相关的换开操作,否则换开不成功 是此次做换开的票号,票号后#1200是对应换开的航段序号 所有未使用的航段都要做换开 PEK 24AUG 分别是第一次出票的城市、日期、航协号 日期是6位数字字母组合,例2013年5月24日写为24MAY3 P1与航协号之间不用加“/”

8 输入出票信息项FN FN:REUR3638.00/ECNY28860.00/SCNY23590.00/C7.00
/TCNY100.00CP/TCNY XT/OCNY XT/ACNY 新票票面价 SCNY实收价=票价差 新增税种(SU要求 换开费以CP项体现) 原票已付税款(老税) 实收总额(SCNY+100CP+2274XT) FN 项说明: R: 再次开票标识(需输入新机票的票面价) S: 票价差 C: 代理费 T: 新增税款 O: 原始票上已付税款 A: 总补缴款额(再次开票中系统不检查总数是否为前几项累加结果, 此时必须将票价差额和新税款相加,总额输在ACNY处, 即ACNY=SCNY+TCNY)

9 输入出票信息项FC FN中的XT税需在FC中展开
FC:03AUG13LED A-03AUG14 F-1PC SU MOW SU BJS M YIF SU MOW SU LED M YIF SU MOW SU BJS M YIF NUC END / ROE /XT YQ YR 90.00CN /OXT YQ 60.00YR FN中的XT税需在FC中展开

10 出票 >ETDZ:8,ADL CNY25964.00 JWRN2D 555-2641993136-37
ET PROCESSING...PLEASE WAIT! JWRN2D ELECTRONIC TICKET ISSUED

11 换开实例: 新PNR 新票号 MARRIED SEGMENT EXIST IN THE PNR
**ELECTRONIC TICKET PNR** 1.MA/PENG JWRN2D 2. SU035 M1 SA03AUG LEDSVO HK SEAME 3. SU200 M1 MO19AUG SVOPEK HK SEAME 4. SU201 M2 SA24AUG PEKSVO HK SEAME 5. SU036 M2 TU27AUG SVOLED HK SEAME 6. SU037 M TU03SEP LEDSVO HK SEAME 7. SU202 M SU08SEP SVOPEK HK SEAME 8.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 10.T 11.SSR TKNE SU HK1 LEDSVO 035 M03AUG /1/P1 12.SSR TKNE SU HK1 LEDSVO 035 M03AUG INF /1/P1 13.SSR TKNE SU HK1 SVOPEK 200 M19AUG INF /2/P1 14.SSR TKNE SU HK1 PEKSVO 201 M24AUG INF /3/P1 15.SSR TKNE SU HK1 SVOLED 036 M27AUG INF /4/P1 16.SSR TKNE SU HK1 LEDSVO 037 M03SEP INF /1/P1 17.SSR TKNE SU HK1 SVOPEK 202 M08SEP INF /2/P1 18.SSR TKNE SU HK1 SVOPEK 200 M19AUG /2/P1 19.SSR TKNE SU HK1 PEKSVO 201 M24AUG /3/P1 20.SSR TKNE SU HK1 SVOLED 036 M27AUG /4/P1 21.SSR TKNE SU HK1 LEDSVO 037 M03SEP /1/P1 22.SSR TKNE SU HK1 SVOPEK 202 M08SEP /2/P1 新票号

12 换开实例: 新PNR 23.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/MA/PENG/P1 24.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/MI/13JUL13/CHU/MENG/P1 25.SSR INFT SU HK1 LEDSVO 035 M03AUG CHU/MENG 10AUG12/P1 26.SSR INFT SU HK1 SVOPEK 200 M19AUG CHU/MENG 10AUG12/P1 27.OSI YY CTCT 28.OSI YY 1INF CHU/MENG/P1 29.RMK TJ BJS247 30.RMK SU/SZDIEL 31.FN/IN/REUR364.00/ECNY /SCNY /C7.00/XCNY100.00/TCNY100.00CP/ TEXEMPTCN/ACNY 32.FN/REUR /ECNY /SCNY /C7.00/XCNY /TCNY100.00CP/ TCNY XT/OCNY XT/ACNY 33.TN/IN/ /P1 34.TN/ /P1 35.FP/CASH,CNY 36.FP/IN/CASH,CNY 37.XN/IN/CHU/MENG(SEP12)/P1 38.BJS247 新FN

13 换开实例: 新 票 面 DETR:TN/555-2641993134,AIR/SU
ISSUED BY: AEROFLOT ORG/DST: LED/BJS BSP-I TOUR CODE: PASSENGER: CHU/MENG EXCH: CONJ TKT: /35 O FM:1LED SU M 03AUG 0610 NS YIF/IN /03AUG4 1PC OPEN FOR USE 1 D RL:SZDIEL /JWRN2D1E O TO:2SVO SU M 19AUG 1325 NS YIF/IN /03AUG4 1PC OPEN FOR USE F 2 RL:SZDIEL /JWRN2D1E O TO:3PEK SU M 24AUG 0230 NS YIF/IN /03AUG4 1PC OPEN FOR USE 2 F RL:SZDIEL /JWRN2D1E O TO:4SVO SU M 27AUG 0615 NS YIF/IN /03AUG4 1PC OPEN FOR USE RL:SZDIEL /JWRN2D1E TO: LED FC: 03AUG13LED SU MOW SU BJS M139.49SU MOW SU LED M139.49SU MOW SU BJS M 195.28NUC474.26END ROE FARE: EUR |FOP:CASH TAX: CP|OI: TAX: EXEMPTCN| TOTAL: CNY A|TKTN:

14 换开实例: 新 票 面 DETR:TN/555-2641993135,AIR/SU
ISSUED BY: AEROFLOT ORG/DST: LED/BJS BSP-I TOUR CODE: PASSENGER: CHU/MENG EXCH: CONJ TKT: /35 O FM:1LED SU M 03SEP 0830 NS YIF/IN /03AUG4 1PC OPEN FOR USE RL:SZDIEL /JWRN2D1E O TO:2SVO SU M 08SEP 1705 NS YIF/IN /03AUG4 1PC OPEN FOR USE F 2 RL:SZDIEL /JWRN2D1E TO: PEK FC: 03AUG13LED SU MOW SU BJS M139.49SU MOW SU LED M139.49SU MOW SU BJS M 195.28NUC474.26END ROE FARE: EUR |FOP:CASH TAX: CP|OI: TAX: EXEMPTCN| TOTAL: CNY A|TKTN:

15 换开实例: 原 票 面 DETR:TN/555-2641993133,AIR/SU
ISSUED BY: AEROFLOT ORG/DST: LED/BJS BSP-I TOUR CODE: PASSENGER: CHU/MENG EXCH: CONJ TKT: O FM:1LED SU M 03AUG 0610 NS MEXOW1/IN9 03AUG3/03AUG3 1PC EXCHANGED 1 D RL:SZDIEL /JWRN2D1E O TO:2SVO SU M 19AUG 1325 NS MEXOW1/IN9 19AUG3/19AUG3 1PC EXCHANGED F 2 RL:SZDIEL /JWRN2D1E TO: PEK FC: 03AUG13LED SU MOW SU BJS93.86NUC93.86END ROE FARE: EUR |FOP:CASH TAX: |OI: TOTAL: CNY |TKTN:

16 部分换开实例: 原PNR 原票号 MARRIED SEGMENT EXIST IN THE PNR
**ELECTRONIC TICKET PNR** 1.MA/PENG JWRN2D 2. SU035 M1 SA03AUG LEDSVO HK SEAME 3. SU200 M1 MO19AUG SVOPEK HK SEAME 4.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 6.T 7.SSR TKNE SU HK1 LEDSVO 035 M03AUG INF /1/P1 8.SSR TKNE SU HK1 LEDSVO 035 M03AUG /1/P1 9.SSR TKNE SU HK1 SVOPEK 200 M19AUG /2/P1 10.SSR TKNE SU HK1 SVOPEK 200 M19AUG INF /2/P1 11.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/MA/PENG/P1 12.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/MI/13JUL13/CHU/MENG/P1 13.SSR INFT SU HK1 LEDSVO 035 M03AUG CHU/MENG 10AUG12/P1 14.SSR INFT SU HK1 SVOPEK 200 M19AUG CHU/MENG 10AUG12/P1 15.OSI YY CTCT 16.OSI YY 1INF CHU/MENG/P1 17.RMK TJ BJS 原票号

17 换开实例: 原PNR MARRIED SEGMENT EXIST IN THE PNR **ELECTRONIC TICKET PNR**
1.YANG/GUANG HNGS8H 2. SU035 M1 FR09AUG LEDSVO HK SEAME 3. SU200 M1 WE14AUG SVOPEK HK SEAME 4. SU201 M SU18AUG PEKSVO HK SEAME 5. SU036 M SU25AUG SVOLED HK SEAME 6.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 8.T 9.SSR TKNE SU HK1 LEDSVO 035 M09AUG /1/P1 10.SSR TKNE SU HK1 SVOPEK 200 M14AUG /2/P1 11.SSR TKNE SU HK1 PEKSVO 201 M18AUG /3/P1 12.SSR TKNE SU HK1 SVOLED 036 M25AUG /4/P1 13.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/YANG/GUANG/P1 14.RMK TJ BJS247 15.RMK SU/TORTUP 16.FN/A/FEUR /ECNY /SCNY /C7.00/XCNY /TCNY90.00CN/ TCNY YQ/TCNY120.00YR/ACNY 17.TN/ /P1 18.BJS247 已使用的航段 未使用的航段

18 换开实例: 原 票 面 >DETR:TN/5552641993154 DETR:TN/555-2641993154,AIR/SU
ISSUED BY: AEROFLOT ORG/DST: LED/LED BSP-I TOUR CODE: PASSENGER: YANG/GUANG EXCH: CONJ TKT: O FM:1LED SU M 09AUG 0610 OK MEX AUG3/09AUG3 2PC USED/FLOWN 1 D RL:TORTUP /HNGS8H1E O TO:2SVO SU M 14AUG 1325 OK MEX AUG3/14AUG3 2PC USED/FLOWN F 2 RL:TORTUP /HNGS8H1E O TO:3PEK SU M 18AUG 0230 OK MEX AUG3/18AUG3 2PC OPEN FOR USE 2 F RL:TORTUP /HNGS8H1E O TO:4SVO SU M 25AUG 0615 OK MEX AUG3/25AUG3 2PC OPEN FOR USE RL:TORTUP /HNGS8H1E TO: LED FC: 09AUG13LED SU MOW SU BJS782.19SU MOW SU LED782.19NUC END ROE0. 767069 FARE: EUR |FOP:CASH TAX: CN|OI: TAX: YQ| TAX: YR| TOTAL: CNY |TKTN:

19 OI项输入 OI ET/ #0034PEK27MAY P1 MARRIED SEGMENT EXIST IN THE PNR **ELECTRONIC TICKET PNR** 1.YANG/GUANG HNGS8H 2. SU035 M1 FR09AUG LEDSVO HK SEAME 3. SU200 M1 WE14AUG SVOPEK HK SEAME 4. SU201 M SU18AUG PEKSVO HK SEAME 5. SU036 M SU25AUG SVOLED HK SEAME 6.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 8.T 9.SSR TKNE SU HK1 LEDSVO 035 M09AUG /1/P OI CHECK HAS COMPLETED, PLEASE GO ON!!!

20 更换行程 MARRIED SEGMENT EXIST IN THE PNR 1.YANG/GUANG HNGS8H
2. SU035 M1 FR09AUG LEDSVO HK SEAME 3. SU200 M1 WE14AUG SVOPEK HK SEAME 4. SU201 C2 MO09SEP PEKSVO HK SEAME 5. SU036 C2 MO16SEP SVOLED HK SEAME 6.BJS/T PEK/T /CHINA INTERNATIONAL TRAVEL SERVICE /YE CHANGJIANG ABCDEFG 8.T 9.SSR DOCS SU HK1 P/CHN/NI12345/CHN/23MAY78/M/13JUL13/YANG/GUANG/P1 10.RMK TJ BJS247 11.RMK SU/TORTUP 12.OI/ #0034PEK27MAY /P1 13.BJS247

21 FN/FC项输入 FN:REUR1850.00/ECNY14720.00/SCNY5170.00/C7.00
/TCNY100.00CP/OCNY YQ/OCNY210.00XT/ACNY FC:09AUG13LED B-09AUG13 A-09AUG13 F-2PC SU MOW B-14AUG13 A-14AUG13 SU T-BJS782.19MEX1 B-09SEP13 A-09SEP13 SU MOW B-16SEP13 A-16SEP13SU LED CNRT NUC END / ROE /OXT CN YR RMK:OT/0/21368//SU T-是出票标示,T-前的行程仅做为行程描述,不会出现在新票票面上 出票时若不加T- 会导致过期航段一同被出票

22 历史运价 1.有记录情况 输入格式:QTE:/XX//.17FEB13 XX—航空公司两字码 17FEB11—出票日期 2.无记录情况:
XS FSP PEK #CSU #DY SVO #R/SU//.17FEB13 (enter/transmit) 输入格式解释: FSP PEK #CSU #DY SVO #R/SU//.17FEB11 (enter/transmit) 历史运价日期 出发城市 舱位标识 航空公司标识 舱位 特殊标识(固定格式) 到达城市 航空公司代码

23 FN输入格式 1.只有新税的情况,增加111.00 的CP 税
>FN :RCNY /SCNY0.00/C3.00/TCNY111.00CP/ACNY111.00 2.新税超过3 种的情况,增加金额100.00CNY,税411.00CNY >FN: RUSD200.00/ECNY /SCNY100.00/C3.00/ TCNY111.00CP/ TCNY100.00YB/ TCNY200.00XT/ ACNY511.00 3.只有老税的情况 >FN:RUSD200.00/ECNY /SCNY0.00/C9.00/OCNY111.00US/ - ACNY0.00

24 既有新税又有老税时,需按照TCNY在前,OCNY在后的顺序输入
FN输入格式 4.老税超过3 种的情况,金额增加 CNY >FN:RUSD200.00/ECNY /SCNY /C9.00/OCNY111.00US/ OCNY100.00YB/OCNY XT/ACNY 5.既有新税又有老税的情况,金额增加100.00CNY,税增加111.00CNY >FN:RUSD200.00/ECNY /SCNY100.00/C9.00/TCNY111.00US/ OCNY100.00YB/OCNY US/ACNY211.00 6.新税和老税的种类超过三种的情况,金额增加100.00CNY,税增加211.00CNY - TCNY100.00XT/OCNY XT/ACNY311.00 既有新税又有老税时,需按照TCNY在前,OCNY在后的顺序输入

25 *拆分的顺序需按照新税XT在前,老税OXT在后,若无某项,则省略
FC的输入格式 FC:………. XT CNY100.00US…. OXT CNY200.00YB 新税拆分 老税拆分 *拆分的顺序需按照新税XT在前,老税OXT在后,若无某项,则省略

26 FC的输入格式 1.老税超过3 种的情况 >FN:RUSD200.00/ECNY /SCNY100.00/C9.00/OCNY111.00US/ - OCNY100.00YB/OCNY XT/ACNY100.00 >FC: PEK SU SVOM Y NUC END/ROE - OXT CNY100.00CN CNY100.00YR 2.新税超过3 种的情况 >FN: RUSD200.00/ECNY /SCNY100.00/C3.00/ - TCNY111.00US/ TCNY100.00YB/ TCNY200.00XT/ ACNY511.00 - XT CNY100.00CP CNY100.00YQ

27 FC的输入格式 3.新税和老税的种类超过三种的情况
>FN:RUSD200.00/ECNY /SCNY100.00/C9.00/TCNY111.00CP/ - TCNY100.00XT/OCNY XT/ACNY311.00 >FC: PEK SU SVOM Y NUC END/ROE XT - CNY50.00YB CNY50.00KL OXT CNY100.00YB CNY100.00QB

28 婴儿票换开 指令格式: 婴儿申请(SSR INFT)
OI ET/IN #1200PEK24MAY P1 指令格式:SSR INFT SU HK1 LEDSVO 035 M03AUG GUO/MING 10AUG12/P1 婴儿申请时如果产生了多个SSR INFT项(航空公司没有K到原INFT项中, 而是新生成了一项KK状态的INFT)请不要删除任何一项SSR INFT

29 婴儿票换开 输入OI显示“PASSENGER NAME MISMATCH, PLEASE CHECK!!”
需要先换开婴儿再换开成人,否则出票显示 “INCOMPLETE PNR/OI/P1” OI输入时系统会对原票面的婴儿姓名与SSR INFT中的婴儿姓名做比对, 若出现此提示请检查SSR INFT中的婴儿姓名(通常是增加/删减INF字符)

30 注意事项 OI中签发日期,年只输入一位 FN项中S输入需要补缴的钱,T项输入需要增加的税, A项输入需要补缴的钱和增加的税
FC中对新税和老税进行拆分,顺序为新税、老税。

31 Q & A

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