Transforming information to drive your enterprise 中国国家电力公司 State Power Corporation of China Transforming information to drive your enterprise Mincom 总览 Overview of Mincom 艾兰 赫斯曼 Ilan Hershman 执行副总裁，市场开发 Executive Vice President, Market Services 2002年4月4日 4 April 2002

30% (+/-) 70% (+/-) 100% 偏重侧面 和 灵敏度 系统 和 步骤 Laterality & Sensitivity System & Processes 文化 Culture 气候 Climate 战略 Strategy 系统 System 步骤 Processes 结构 Structure 100%

用户满意度Customer Satisfaction 管理 Governance 管理层 Leadership 连结 Linkage 集成 Integration 原则 Discipline (职责) (Responsibility) (可说明性) (Accountability) 年收入增长 就是 有利可图的 Revenue Growth that is Profitable 战略 Strategy 用户满意度Customer Satisfaction Implementing a system is simply not enough. The objective must be to maximise the utility of the system and its impact on the business. Clear understanding of process, linkage, integration……to accountability. 人 People 技术 Technology

Mincom 公司 Mincom, The Company

Mincom 22年的资产管理专业软件开发经验 22 years of Specialist Software Solution development for asset management 澳大利亚最大的本土软件生产商 Australia’s largest indigenous software developers 全世界28个分支 – 超过1200名雇员 28 Offices Worldwide - over 1200 Staff 昆士兰州最大的 IT 公司和第10大出口商 Queensland’s largest IT company and 10th largest exporter 创建于1979年并在一个不稳定的市场环境中维持了稳定发展的公司业绩 Founded in 1979 with a strong corporate track record in a volatile market 保持了持续的年收入增长 Continued revenue growth since inception 全球领先的IT解决方案提供商，服务于能源, 交通, 矿业, 石油天然气, 国防和政府等不同行业 Leading IT global solutions provider to utilities, transport, mining, oil and gas, defence and government industries

Mincom在能源工业的ERP-II经验 Mincom’s ERP-II Experience in Utilities 从1985年以来就是全球领先的能源企业服务供应商 World Wide Solution and Services Provider to Utilities since 1985 服务于: Solution Provider to: 电力企业 (发电，传输和分送) Electrical Utilities (Generation, Transmission and Distribution) 天然气企业 (传输和分送) Gas Utilities (Transmission and Distribution) 水 (净水和污水处理, 生产和输送) Water (Clean and Waste Water, Production and Distribution) 英国解除管制的能源企业的主要服务供应商而阿我 Major supplier to United Kingdom Deregulated Utility companies

Mincom在能源工业的ERP-II经验 Mincom’s ERP-II Experience in Utilities 客户遍及澳大利亚，亚洲，南非，欧洲，南北美洲 Customers in Australia, Asia, South Africa, Europe, The Americas 在以下领域有雄厚经验: Experience in: 最擅长的资产管理 Asset Management Best Practice 撤销管制Deregulation Deregulation 公开的市场竞争 Open Market Competition

Mincom – 行业专家 Mincom - The Specialist 能源 Utilities 交通 Transport 矿业和石油 Mining & Petroleum 国防和公共事业部门 Defence & Public Sector

10年年收入增长曲线 A decade of revenue growth 总运营收入 (百万澳币) Total Operating Revenue (A$million) 203 (f) 199 186 (f) 178 147 118 108 CAGR 1991-2000 of 23% 81 60 40 44 27 1991 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 财政年度截止于 7月30日 Financial Year ending 30 June

主要客户 Typical Customers 盎格鲁水业 Anglian Water Alstom (Mexico) 澳大利亚国防军 Australian Defence Forces 智利舰队 Armada de Chile Balfour Beatty 布里斯班市议会 Brisbane City Council 大英天然气 British Gas - Transco 加拿大国防 Canadian National Defence Comalco Cape Town市议会 Cape Town City Council Caterpillar Dept Corrective Services (NSW) Dept of Public Works & Services 德班电力 Durban Electricity 泰国国家电力局 Electricity Generating Authority of Thailand Empressa Energia de Bogota Energex Gainesville Regional Utilities Holden汽车 General Motors Holden 夏威夷电力公司 Hawaiian Electric Company 国家电网 National Grid 菲律宾国家能源公司 Philippines National Power Co PLN印尼 PLN Indonesia MIM QBuild Sasol 苏格兰电力 Scottish Power 新南威尔士州铁路局和4个下级公司 State Rail Authority and 4 derivative companies (NSW) The Boeing Company 皇家海军 The Royal Navy 联合太平洋 Union Pacific (USA) Unocal Thailand 维多利亚公路局 Victorian Roads Department 西方电力 Western Power

能源工业客户 Selection of Utility Customers 盎格鲁水业 (英国) Anglian Water (UK) 大英天然气(英国) British Gas - Transco (UK) Cape Town市议会 Cape Town City Council (RSA) 德班电力 Durban Electricity (RSA) 泰国国家电力局 Electricity Generating Authority of Thailand Empressa Energia de Bogota (哥伦比亚) (SA) Gainesville 地区能源企业(美国) Gainesville Regional Utilities (USA) 夏威夷电力公司(美国) Hawaiian Electric Company (USA) 综合能源(澳大利亚) Integral Energy (Aust) 内布拉斯加州公共电力(美国) Nebraska Public Power (USA) 太平洋电力(澳大利亚) Pacific Power (Aust) 菲律宾国家能源公司 Philippines National Power Co PLN印尼 PLN Indonesia 苏格兰电力(英国) Scottish Power (UK) SESCo (马来西亚) (Malaysia) 多伦多电力公司 Toronto Electric Company (Canada) TransGrid (澳大利亚) (Aust) 英国国家电网 UK National Grid 西方电力(澳大利亚) Western Power (Aust)

Mincom全球办公室 Mincom Offices Worldwide 斯蒂芬艾治 卡尔加里 多伦多 都柏林 丹佛 巴斯 毛斯特 布拉格 北京 亚特兰大 休斯敦 香港 墨西哥 曼谷 巴兰基利亚 吉隆坡 Belo Horizonte 雅加达 巴厘岛 安托法加斯塔 Because we are so located we acquire information and knowledge both regarding the respective verticals but as well their implication for each other. Singleton 布里斯班 (总部) 约翰内斯堡 珀斯 圣地亚哥 悉尼 堪培拉 墨尔本

Mincom 全球用户 Mincom Customers Worldwide 俄罗斯 加拿大 挪威 美国 夏威夷 瑞典 芬兰 英国 中国 日本 德国 比利时 韩国 捷克. 意大利 西班牙 墨西哥 印度 香港 突尼斯 科威特 越南 菲律宾 沙特 阿联酋 泰国 哥伦比亚 委内瑞拉 马来西亚 印度尼西亚 伊里安爪哇 巴西 新加坡 秘鲁 澳大利亚 安哥拉 赞比亚 津巴布韦 智利 阿根廷 南非 斯威尔兰 在40个国家拥有超过500个用户 More than 500 customers in over 40 countries

Regulated to Deregulated Business Environment 受管制到解除管制的商业环境 Regulated to Deregulated Business Environment 传统的商业环境 Traditional Business Environment 受管制的垄断 Regulated Monopoly 垂直集成 Vertically Integrated 认识到规模经济 Economies of Scale Realised 需求预测, 服务成本 Demand Forecast, Cost of Service 服务于纳税人 Ratepayers Served 基于投资回报率的规则 Regulation Based on Rate of Return on Capital 以相同成本完成不同任务 All Tasks Performed Well at a Cost 最小限度的竞争对手信息 Competitor intelligence Minimal 着眼于过程 Focus on Process 由规划部门确定服务价格 Price of Service Negotiated by Regulatory Process 正在凸显的商业环境 Emerging Business Environment 竞争组织 Competitive Firm 独立的商业单元Uncoupled Business Units 认识到灵活性 Flexibility Sought 基于市场的规划 Market Driven Planning 客户满意为准绳 Customers Satisfied 基于运行状态的监控 Performance-based rate-making 以最小成本完成最重要工作 Important Jobs Done at MinimumCost 竞争对手信息是关键性的 Competitor Intelligence Critical 着眼于结果 Focus on Results 基于成本的竞争 Compete Based on Actual Costs Our client and their businesses run from traditional business environments to those that are working through the dynamics of emerging business environments. Therefore, we are well positioned to work with organisations managing under a regulated monopoly system to those presently undergoing competition reform.

许多相似的论题 Many Similar Issues Because we are a global concern we are noting a myriad of similar issues facing our customers: Issues relating to maximising the interface of strategies, people and technology as they relate to customers, partners and shareholders at a particular juncture in time. (and the interactions of these variables) The need to do more with less. The need to make correct decisions quicker that are critical more often (with lethal consequences when wrong). Think about it if there was a cook book that ordained exactly how to do it, industry by industry we would have only successful companies.

企业 正在重新考虑以下的选项： Organisations are Reviewing Options that: 更好地为客户服务 而且 提高股东收益 和 使员工建立共同的目标 由此他们可以 满足现有的和将要出现的需求 Better serve customers while Enhancing shareholder value & Drawing staff together to create a shared purpose so that they can Meet existing and emerging requirements

为了达到以下目标， 我们有系统地为您提供不同选择 In order to achieve such ambitions we systematically offer you choices 工作方法重组. Reorganise the work method. 机构重组. Realign the organisation. 发现新的潜在集成联接. Identify new potential for synergistic linkage. 简化复杂性. Simplify complexity. 通过发展全局性的集成化管理框架提高管理水平. Improve management by developing global integrated management framework. Proper returns for the corporation and two types of metrics - ROI - Organisational Improvement - Configuring and implementing a solution on time and budget is no longer illaudable just expected. Partnering means combining your skills, knowledge and experience with ours to best achieve your objectives.

为了达到以下目标， 我们有系统地为您提供不同选择 In order to achieve such ambitions we systematically offer you choices 管理公司内部组织，客户和商业伙伴之间的关系. Manage communication within units and between customers and partners. 和 & 通过以上系统性的努力提高: Through these systematic efforts increase: 有效性 Effectiveness 效率 Efficiency 收益率 Profitability 发展潜力 Growth Potential Proper returns for the corporation and two types of metrics - ROI - Organisational Improvement - Configuring and implementing a solution on time and budget is no longer illaudable just expected. Partnering means combining your skills, knowledge and experience with ours to best achieve your objectives.

产品投资 Product Investment Mincom Ellipse 集成化的商业系统 Integrated business system Mincom LinkOne 图形化的库存管理系统 Graphical content management Mincom Arena 集成基础框架结构 Integration framework Mincom Axis 内置 B2B 基础结构 Hosted B2B infrastructure Mincom EnvoyBuyer 集团供应链管理系统 Collaborative Supply Chain Management Mincom MineScape 矿业规划和建模 Mine planning and modeling Mincom MineMarket 集成的矿业解决方案 Integrated mining solution Mincom Global Education 培训和认证服务 Training and certification services Mincom Managed Services 支持的其他服务 Hosted services We have applications that envelop these choices.

目标 1: 分析不同的战略和功能的关系，根据客户需求组织，联接和集成企业组织结构。 需要采用不同的工作单元来最大限度地与客户和商业伙伴实现互动 Work Units are required to interact differently in order to maximise the interface with customers and partners. 目标 1: 分析不同的战略和功能的关系，根据客户需求组织，联接和集成企业组织结构。 Objective 1: Analyse relationship of strategies and functions and align, link and integrate the organisation around customer requirements. Both within and between business units and between the corporation; and as importantly your suppliers and partners.

企业 处于历史的转折点 Organisations are at a turning point in history 严峻的市场形势 Difficult Market Conditions 激烈的经济和社会变化 Economic & Social Changes are Rampant 需要更明确的客户分析 Clearer Customer Focus Required 目标 2: 公认需要进行重大变革并制定合适的解决方案。 Objective 2: Agreed that significant changes are warranted and institute appropriate solutions Economic and social changes are rampant. Trends ever changing. Much information, with little deep analysis and Mincom, because of our clients and the number of markets we are in is well positioned to partner with organisations like yours. The bar is constantly rising (customer, shareholder and staff expectations) so we need to continually rise to the occasion. Interestingly this process is a WIN/WIN The only way for us to achieve greater profitability is by efficiently providing you with quality products and services. We don’t recommend to YOU what we don’t apply to ourselves.

正在形成的条件要求我们: Emerging conditions dictate that we: 目标 3: 设计并采用符合战略目标的解决方案，实践和组织结构。 Objective 3: Design and implement solutions, practices and structures that are aligned with strategic goals. Improve capability by setting operationally meaningful direction. Redeploy resources to achieve mandate.

企业 要求提高年收入和利润Organisations require improved revenue and profits 目标 4: 发现提高利润的新机会 和 通过互相促进的措施降低成本 (近期和远期) Objective 4: Identify opportunities for increased profitability & Reduce Costs (short and long term) through synergistic cost reduction MPMS (MIMS/Ellipse) Supports: Organisational Activities Financial Reporting Corporate Score via Balanced Score Cards Supports: Organisational Health Organisational Performance

Objective 5: Increase shareholder value. 目标 5: 增加股东的股份价值. Objective 5: Increase shareholder value. Thus, positively impacting shareholder value creation.

除了友谊和伙伴关系 Together in Friendship and Partnership 我们还拥有最基础的东西: 人, 经验 和 想象力 We have the Fundamentals: People, Experience & VISION

大部分的人已经准备好来接受一个美妙的前景 Most people are ready to be seized by a compelling VISION

Mincom 的使命是通过有效地使用信息技术帮助我们的用户来改善他们的经营业绩。 Mincom’s mission is to help our customers improve their business performance through the effective use of Information Technology. 我们通过用户业绩提高中我们的作用因素和我们用户群的扩大来评估我们的成功。 We measure our success by our customers’ recognition of our contribution to their improved business performance, and by the expansion of our customer base.

用户满意度Customer Satisfaction 总结 THE END GAME 管理 Governance 管理层 Leadership 连结 Linkage 集成 Integration 原则 Discipline (职责) (Responsibility) (可说明性) (Accountability) 年收入增长 就是 有利可图的 Revenue Growth that is Profitable 战略 Strategy 用户满意度Customer Satisfaction Implementing a system is simply not enough. The objective must be to maximise the utility of the system and its impact on the business. Clear understanding of process, linkage, integration……to accountability. 人 People 技术 Technology