联系地址:上海闸北区永和路456号雍和创智广场A116室 You are the TALENT we are looking for! 本期校园招聘由上海亚湾酒店管理公司全程跟进 联系电话:021-36360858 13310061933 谢总监(人才服务部) 联系地址:上海闸北区永和路456号雍和创智广场A116室 联系邮箱:2355755110@qq.com You are the TALENT we are looking for! 上海浦东嘉里大酒店校园招聘
Agenda 内容提要 Part 1 Kerry & Shangri-La 嘉里与香格里拉 Part 2 Kerry-We Are the Difference 嘉里—我们与众不同 Part 3 Trainees at Kerry 实习生在嘉里 Part 4 Career Development 职业发展
Part 1 Kerry& Shangri-La 嘉里与香格里拉
18 countries / regions Over 31,000 rooms Over 40,000 employees Cairns Fiji Sydney London Paris Vienna Vancouver Toronto Abu Dhabi Hangzhou Baotou Muscat Dalian Harbin Changchun Shenyang Beijing Qingdao Shanghai Taipei Hong Kong Zhongshan Yangon Bangkok Dubai Penang Putrajaya Singapore Jakarta Surabaya Kota Kinabalu Cebu Manila Wuhan Changzhou Fuzhou Xian New Delhi Suzhou Kuala Lumpur Chengdu Guangzhou Huhhot Shenzhen Beihai Chiangmai Wenzhou Tainan Boracay Tokyo Qinhuangdao Tangshan Macau Tianjin Doha Maldives Ningbo Guilin Bangalore Manzhouli Taiyuan Mumbai Seychelles Yangzhou Ulaanbaatar Lhasa Sanya Hefei Nanchang Nanjing Qufu Currently, the group has 66 hotels and 2 clubs in 17 countries and regions with over 28,000 room inventory and over 37,000 employees. 18 countries / regions Over 31,000 rooms Over 40,000 employees Year 2012,Over100 Hotels 超过100家酒店 4 4
Major Awards in 2010 & 2011 2010及2011年主要奖项 Asia’s Best Hotel Brand for Business and Vacation, Asiamoney 亚洲最佳商务和休闲酒店品牌 亚洲货币 Best Business Hotel Brand in Asia Pacific, Business Traveller (Asia Pacific) 亚太最佳商务酒店品牌 商务旅行者(亚太) Best Business Hotel Chain in Asia Pacific, Business Traveller (UK) 亚太最佳商务酒店品牌 商务旅行者(英国) One of the Best Luxury Hotel Chains, Business Traveller (UK) 亚太顶级连锁酒店 商务旅行者(英国) One of the Best Business Hotel Chains Worldwide, Business Traveller (UK) 全球最佳商务酒店品牌 商务旅行者(英国) Best Regional Hotel Chain, TTG Asia 最佳地区性连锁酒店 TTG中国杂志
Kerry 嘉里品牌 Shangri-La Hotels 香格里拉酒店 Shangri-La Resorts 香格里拉度假村 Traders Hotel 商贸酒店 & A New Brand from Shangri-la 具有香格里拉血统的新品牌! Kerry 嘉里品牌
Brands 品牌定位
8 8 迪拜 上海 香港 新加坡 北京 Some of our best known Shangri-La hotels: Shangri-La Hotel, Dubai, U.A.E. Pudong Shangri-La, Shanghai, China Island Shangri-La, Hong Kong China World Hotel, Beijing, China Shangri-La Hotel, Singapore 香港 新加坡 北京 8 8
9 9 宿雾 马尔代夫 长滩岛 马来西亚槟城 Some of our resorts: Shangri-La’s Mactan Resort and Spa, Cebu, Philippines Shangri-La’s Villingili Resort and Spa, Maldives Shangri-La’s Rasa Sayang Resort and Spa, Penang, Malaysia Shangri-La’s Boracay Resort and Spa, Aklan, Philippines 长滩岛 9 马来西亚槟城 9
Shangri-la in China 香格里拉在中国 32 Shangri-la Hotels in China 中国大陆32家香格里拉酒店 4 Traders Hotel in China 中国大陆4家盛贸饭店 3 Shangri-la Hotels in HongKong 香港特别行政区 3家香格里拉酒店 1 Traders Hotel in Hong Kong 香港特别行政区 1家盛贸饭店 2012-2015 23 new hotels will be opened in China 2012-2015年中国大陆地区还将有23家新酒店陆续开业
China Expansion 中国扩张计划 2012 Shangri-La Changzhou 常州香格里拉大酒店 Shangri-La Yangzhou, Jiangsu 扬州香格里拉大酒店 Shangri-La Qufu, Shandong 曲阜香格里拉大酒店 Shangri-La Chongqing 重庆香格里拉大酒店 Jing An Shangri-La, Shanghai 上海静安香格里拉大酒店 Shangri-La Sanya, Hainan – Resort 三亚香格里拉度假酒店 Shangri-La has a dynamic expansion plan. We demand and treasure hospitality talents to develop with our group. 11
China Expansion 中国扩张计划 2013 Shangri-La Haikou 海口香格里拉大酒店 Shangri-La Lhasa, Tibet 拉萨香格里拉大酒店 Shangri-La Shenyang, Liaoning 沈阳香格里拉大酒店 Shangri-La Tianjin 天津香格里拉大酒店 Shangri-La Tangshan, Hebei 唐山香格里拉大酒店 Shangri-La Nanjing, Jiangsu 南京香格里拉大酒店 Shangri-La Diqing, Yunnan 迪庆香格里拉大酒店
China Expansion 中国扩张计划 2014 & 2015 Shangri-La Qinhuangdao, Hebei 秦皇岛香格里拉大酒店 Shangri-La Hangzhou, Zhejiang 杭州香格里拉大酒店 Shangri-La Jinan, Shandong 济南香格里拉大酒店 Shangri-La Zhoushan, Zhejiang 舟山香格里拉大酒店 Shangri-La Dalian Wolong Bay, Liaoning 大连卧龙湾香格里拉大酒店 Shangri-La Harbin Songbei District, Heilongjiang 哈尔滨松北香格里拉大酒店
China Expansion 中国扩张计划 2014 & 2015 Shangri-La Changsha, Hunan 长沙香格里拉大酒店 Shangri-La Xiamen, Fujian 厦门香格里拉大酒店 Shangri-La Nanchang, Jiangxi 南昌香格里拉大酒店 Shangri-La Hefei, Anhui 合肥香格里拉大酒店 Shangri-La Zhengzhou, Henan 郑州香格里拉大酒店
Global Expansion 全球扩张计划 2012 2013 2014 Toronto 多伦多 Bangalore 邦加罗尔 Doha 多哈 Johor Bahru 柔佛巴鲁 Mumbai 孟买 Istanbul 伊斯坦布尔 Chennai 钦奈 Bangalore 班加罗尔 London 伦敦 Hambantota (Sri Lanka) 斯里兰卡汉班托特 Mongolia 蒙古 Singapore 新加坡 Colombia (Sri Lanka) 斯里兰卡科伦坡 Manila 马尼拉 Langkawi (Malaysia) 马来西亚兰卡威 Not only the Chinese market we look into, some of our opening hotels all over the world. 15
The Expansion Plan means 扩张计划意味着 Within 4 years 45 new hotels in the pipeline… 4年内将会新开45家酒店… So We need…我们需要… 45 new General Managers 45 位新总经理 500new Division Heads500位新部门总监 2,000 new Department Heads 2,000位新部门经理
Part 2 Kerry-We Are the Difference 嘉里—我们与众不同
Excellent Location 优越的地理位置
Different Facilities 与众不同的设施设备
FRONT DESK/GUEST SERVICES Selling Point 前台服务的亮点 Paperless check-in and check-out 采用电子设备办理入住、退房手续 Recognition Program for the Kerry Brand 嘉里会员识别系统
Interactive touch screen application at/beside concierge allowing updated information, airline queries, what’s happening in town etc. 将全新概念的电子触屏系统引入酒店公共区域,方便客人进行信息查询。
ID Card?! 员工卡?! 上海浦东嘉里大酒店 It's OUT! 早过时了!
Alex /麦大米 F&B / 餐饮部 HUGO HUANG/ 黄伟 F&B / 餐饮部 000100 20101126 000100
Change a hair style 换个新发型
Paint nails 做套新美甲
Wear Jewelry & Accessories 戴上特别的饰品
It's OK in Kerry Hotel! 在嘉里酒店,这些绝对没问题! We Encourage 我们鼓励 Fashion 时尚 Upbeat 欢乐 Young 年轻化 Relaxed 轻松 All part of having fun 让你的工作更有趣!
This is Kerry Style 这才是嘉里的风格
We Are the Difference 我们与众不同
Different Hotel 与众不同的酒店 & Different 与众不同的
Trainees at Kerry 实习生在嘉里 Part 3 Trainees at Kerry 实习生在嘉里
酒店将每日为大家提供 免费工作餐 Hotel will offer you free duty meal everyday Food in Kerry 食在嘉里 酒店将每日为大家提供 免费工作餐 Hotel will offer you free duty meal everyday
Tips:每周五的午餐都值得期待 Special menu will be offered every Friday 烤整根猪排 Roasted Pork Rib
Live in Kerry 住在嘉里
Staff Lounge 员工休息室
Venue 地 点: Staff Lounge 员工活动室 邀您看电影 Blockbuster Blockbuster 4 月上映影片: 日 期 4月9日 4月16日 4月23日 4月30日 影 片 布莱顿硬糖 Brighton Rock 里约大冒险 Rio 灵魂冲浪 Soul Surfer 蒙特卡洛 Monte Carlo 时 间 14:00~16:00 Venue 地 点: Staff Lounge 员工活动室
Traffic in Kerry 行在嘉里 免费的穿梭巴士 往返与酒店与宿舍
Life in Kerry 精彩生活在嘉里 象棋比赛 瑜伽课程
乒乓球赛
篮球赛
员工生日派对
手语课程 很 有 趣 哦 9/10/2017
员工出游 Outing 9/10/2017
卡拉OK比赛
We are family 我们亲如一家
Trainee Dialogue 实习生对话
Training in Kerry 培训在嘉里 Let's go training, training, training!
Hotel Generic Training 酒店基本培训 适用于酒店 三级以上员工 SUPEX Ambassador Training Advanced Hospitality Management Program eConell course 适用于酒店 四级以上员工 SUPEX Trainer Skills Effective Business Writing Orientation Kerry Me Task Force English Training On Job Training Cross Exposure Basic Execl Training Lotus Note Training Shangri-la Experience Shangri-La Explore Program Basic Powerpoint Training Security Awareness Training Gesture Language Training Fire Life Safety & Emergency Training Shangri-La Scholarship Program 适用于酒店 所有员工
Department Training 部门培训 First Aid Professional fitness trainer certification Advanced personal fitness trainer certification Certificate in Culinary Arts and Cuisine X-Pofile Food and Health Kitchen S & R TSA Training Certificate in Front Office Operations Front Office Upsell Training Strategic Front Office Management Practical Brewing Training FBI HACCP Training Wine Sommelier Training Advanced Certificate in Food and Beverage Bartender Training Certificate in Food and Beverage Operations Certificate in Mixology Certificate in Restaurant Marketing Management Certificate in Western Restaurant Management Certification in Professional Bartending Food and Beverage Trainer Personal Butler Services FO Certificate for Hospitality Housekeeping Executive Certificate in Housekeeping Operations Strategic Housekeeping Management HSKP Certificate in Finance Management Credit Management Finance F & B
New Staff will be given 3.5days orientation 新员工入职后将会参加为期3天半的入职培训
Different themes & Different levels Training 多主题多层次的培训 STAR Training
SUPEX Training
Trainer Skill
消防培训
The Systematic Training You Will Have Chance to get 你还将有机会获得的系统性培训 The Shangri-La Academy, located in Zhuhai, China, commits to train employees to meet the growing demand of the company. The Academy provides standardization of the Shangri-la Way across the hotels within the group. 珠海培训 59
The Systematic Training You Will Have Chance to get 你还将有机会获得的系统性培训 Corporate Management Trainee Program—18 months program provided to potential service leader to become service manager. 集团管理培训生项目 --共18个月的培训项目,培养极具潜力的主管级员工成为部门经理。 Corporate Executive Trainee Program—18 months program provided to potential service manager to become Division or EAM or RM. 集团行政管理培训生项目—共12个月的培训项目,培养极具潜力的部门经理或总监成为行政副总经理和驻店经理。
Staffs get involved inTask Force & Trainings since Feb. 18 集团内支援 Academy Training 香格里拉培训学院培训 56人 38人
The Career Opportunity You Will Have Chance to get 你将有机会获得的职业发展机会 Within our group, 90% of the vacancies are solved by internal promotion and transfer. 管理层空缺90%通过酒店内部晋升或内部调动来解决 Since Feb 18th , 86 staffs get promotion. 酒店开业至今 共有86名员工得到晋升
Entrance Level position Corporate Office 集团高级管理层 Career Growth General Manager 总经理 2027 Division Head 部门总监 2022 Department Head 部门经理 Manager 经理 2017 Assistant Manager 副经理 2012 Entrance Level position 基础职位
Development in Kerry 发展在嘉里 They Used to be Like U… One Day, U will be Like Them 曾经,他们也和你一样…有一天,你将和他们一样独当一面
Other Benefits You Will Enjoy 你将享受的福利 Salary is 1000 RMB/month. 实习津贴每月1400元左右(不含其它奖金)。 What’s more Important 更重要的是 Opportunity for Your Career Development 职业发展的机会
We Are Waiting for YOU 联系我们 Recruitment.khpu@thekerryhotels.com 希望解更多相关信息,请访问:www.shangri-la.com