Cambridge Business English 剑桥国际商务英语 课程主持:孟令超

课程主讲:张彦鸽 王文良 余良田 范晓迪 张雪红 李君安 Cambridge Business English 剑桥国际商务英语 课程主讲:张彦鸽 王文良 余良田 范晓迪 张雪红 李君安

课程指导: 孙庆双 李向民 实训指导: 王世峰 秦阿蕾 MIKE Cambridge Business English 剑桥国际商务英语 课程指导: 孙庆双 李向民 实训指导: 王世峰 秦阿蕾 MIKE

课程指导 司联合(南京师范大学语言学教授) 实训指导 刘清德(双汇集团副总经理) Cambridge Business English 剑桥国际商务英语 课程指导 司联合(南京师范大学语言学教授) 实训指导 刘清德(双汇集团副总经理)

Unit 4b Internal Communication Pass Cambridge BEC Preliminary Book one

Objectives 1.To practise writing memos and e-mails 2. To review making requests and talking about obligation

Teaching steps 1.lead in 2.vocabulary and grammar 3. Drills 4. Additional Knowledge 5. Practice 6.Summary Differences between memos, notes and notices 7. Assignment

Lead in Introduction Discussion: 1.What kinds of communication do you often use with other companies? 2.What kinds of communication do you often use within your own company?

Related words: brochure 小册子 diary 日记 memo 备忘录 note 便条 notice 通知 proposal 提议 receipt 收据 schedule 时间表 address 地址 website 网站 enclose 把…装入信封 backlash 反斜杠

Drill one: External communication Orally (In the way of speaking) 1.Phone calls 2.Face-to-face meeting 3.Business talks

Drill two Written communication (in writing) 1.memos 2.faxes 3.letters 4.reports 5.e-mails

About Danos The company’s markets: 1.Britain (Manchester Head office) 2.Italy (Rome conference ) 3.Spain (madrid office ) 4.France (Veronique Leboeuf )

About the company the company’s activities 1. manufacturer of office furniture and supplies. 2.sells products directly in Europe The company’s location: Manchester (Head office )

Practice: reading Memos, notes and notices Read the materials on page 29 Fin the information about Danos Answer the 6 questions on page 30

Kinds of internal communication Orally: 1.Telephone calls 2.face to face meetings

Practice: In writing (written communication) 1.memos 2.notes 3.Notices 5.e-mails

Writing Memos: Memo To: All salespeople From: Henry Wallace Please note that you need to enclose receipts with expenses claims.

Writing e-mails 1 To: Sue From: Henry Thank you for your e-mail reminding me about going to Helsinki tomorrow. I spoke to him and we arranged a pricing strategies meeting on Monday morning. Can you let me know if you can come ? Regards

Writing e-mails 2 To stevecooper@danos.com From karenmitchell@danos.com Hi Steve John and I are going to have a meeting next Tuesday lunchtime. Are you able to come ? Could you let me know ASAP. Regards

Differences between memos, notes and notices About memos: 1.Addressed to groups or individuals. 2.Formal writing style. 3.No omission of words, no abbreviation 4.Formal style of address 5.Use of job titles

Differences between memos, notes and notices About notes 1.Adderssed to an individual. 2.Informal Short writing 3.Use of abbreviations, contractions 5.Omission of subjects, auxiliaries and articles 6.Use of first names

Differences between memos, notes and notices About Notices 1.Not addressed to anyone in particular. 2.Formal style 3.No contractions, no abbreviations, no ellipsis

Differences memos notes notices To Whom Groups or individual An No one in particular style formal informal Other Use titles short Use first names

I really do not know how to leave a note….. Additional Knowledge How to leave a note to your friends? Writing e-mail I really do not know how to leave a note…..

Homework 1. Exam Practice of self- study part page 32 2. Please write an e-mail; a note; a memo and a notice