Chapter 4. Logistics Information Management Chinese-English Bilingual Teaching For Logistics & Supply Chain Management Chapter 4. Logistics Information Management 姜 阵 剑 jzj@sdjzu.edu.cn Business School, SDJU

Flows of information in logistics and supply chains LICT the collection analysis and evaluation of data the transfer of information Flows of information in logistics and supply chains The timing and quality of the information Business School, SDJU

组织的管理层次和业务流 高层决策层（战略层） DSS 中间管理层（战术层） 执行管理层（操作/作业层） MIS EDP/TPS 人员流 事务流 资金流 物资流 信息流 决策支持 管理信息系统 数据处理/事务处理 策划 人事 制造 市场营销 财务 日常管理 领导职能 组织职能 计划职能 控制职能 作业职能 Business School, SDJU

1. Definition There are different levels of information required in logistics. These different levels and functions can be identified as the strategic, tactical and operational levels. Information at the strategic level Purchasing: e.g. information about alternative suppliers Production: e.g. information to help determine product ranges Business School, SDJU

1. Definition Inventory: e.g. information to help decide on format of stockholding Warehousing: e.g. information to help in deciding on using an own-account operation or third party contractors Transportation: e.g. information to help in decision to buy or lease vehicles Marketing: e.g. information on demographic patterns Business School, SDJU

1. Definition Information at the tactical level medium- to short-term planning forecasting, scheduling and resource planning. middle managers Business School, SDJU

1. Definition Purchasing → assist with order scheduling Production → assist in deciding run lengths Inventory → assist in setting stock levels Warehousing → resource levels needed Transportation → routing and scheduling and provision Marketing → assist in planning seasonal orders Business School, SDJU

1. Definition Information at the operational level shorter-term to minute-by-minute decisions contingencies and changes first line management and operatives Business School, SDJU

1. Definition Purchasing → help decide when to place orders with suppliers Production → release(出库) of raw materials from stock Inventory → scheduling supplier orders Warehousing → picking lists Transportation → delivery notes Marketing → order receiving Business School, SDJU

2. Information Application Many of the techniques in logistics, rely on the electronic gathering and manipulation of data. Electronic communication enables automatic decision-making, the modeling of proposed changes, automatic tracking control, automatic generation of performance monitoring and control. Business School, SDJU

2. Information Application Modeling proposed changes Proposed （所提议的，建议的， alternative ）changes to operations and networks can be modeled so that the effects can be assessed and then decisions taken. a company may wish to change the way it schedules its vehicle operations. Business School, SDJU

2. Information Application Automatic tracking control Automatic tracking control of vehicles, loads and assets. Business School, SDJU

EDI标准 EDI标准指的是各企业共同的交流标准，是数据交换的翻译，它使得遵循这一标准的企业与组织能进行电子数据交换作业流程。 如图 用户文件 发送方 接收方 平台文件 标准文件 X.25或 PSTN等 传输网络 加封 对照 翻译 解封 EDI作业流程图 Business School, SDJU

EDI系统的类型 目前最常用的EDI系统主要有两种类型：单对多EDI系统和增值网（VAN） ，如图 制造商 零售商 供应商 制造商/零售商 第三方 单对多EDI系统、VAN系统 Business School, SDJU

物流EDI 所谓物流EDI是指货主、承运业主以及其他相关单位之间通过EDI系统进行物流数据交换，以此为基础实施物流活动的方法，其框架结构如图所示。 相关单位（仓储等） 协作单位（金融保险） 承运业主 货主（厂商、贸易商） 电子数据交换（EDI） 物流EDI框架结构 Business School, SDJU

3. Use of EDI in the Supply Chain EPOS technology is the capture of data on electronic files at the point where a sale takes place. supermarket checkout From the customer’s point of view From the store’s point of view quantities sold of each product stock records are updated automatically. Business School, SDJU

3. Use of EDI in the Supply Chain EPOS data is sent via EDI to the retailer’s regional warehouses and to their Headquarters. This triggers replenishment from retailer’s stock and triggers replenishment from the manufacturer’s stock to the retailer’s warehouse. shorten lead times and lower stock levels. Business School, SDJU

4. LOGISTICS NETWORKING 上海联华超市集团EDI应用系统 系统结构: Business School, SDJU

GPS技术 全球定位系统（Global Positioning System） GPS系统的特点 全球 定位精度高 功能多，应用广 Radio Frequency Identification (RFID)射频识别 ---athletes at the Special Olympic Games Business School, SDJU

GIS技术 地理信息系统 地理信息系统(Geographic Information System,简称GIS )是一种能把图形管理系统和数据管理系统有机地结合起来，对各种空间信息进行收集、存储、分析和可视化表达的信息处理与管理系统。 Business School, SDJU

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Exercises 教材 P51 Business School, SDJU