Unit 5 Dialogues Detailed Study of Dialogues (对话) Exercises（练习） Words and Phrases (单词与短语) Detailed Study of Dialogues (对话) Exercises（练习）

Dialogue A Can I see your manager? vice-（放在职位名词前）表示副的 (A visitor wants to see the vice-president, and the receptionist is greeting him. ) Receptionist: Good morning, may I help you? Visitor: Yes, I'd like to see Mr. Chen, the vice-president. Receptionist: May I have your name, please? Visitor: George Smith of Walsh Company. Receptionist: Thank you, Mr. Smith. Let me see if he is available. Would you wait just a moment, please? ... I'm afraid Mr. Chen is occupied at the moment. Would you mind waiting? Visitor: Well, how long will it be? Receptionist: About an hour. Visitor: Oh, that's too long. I'll have a meeting at 11. Receptionist: Would you like to make an appointment for some other time? Visitor: Yes, I suppose so. Friday morning at 9:30. Is that all right? Receptionist: Yes. I'll make a note of it. I'll also ask him to confirm. Does he have your telephone number? Visitor: Yes, he does. Receptionist: OK, Mr. Smith. We'll see you on Friday. Visitor: Yes. Thank you. Good-bye. Receptionist: Good-bye. available a. 可以得到的，可以找到的 (1) I am available this afternoon. (2) These dresses are not available in your size. 1. occupy v. 占据，占有（take up） occupy oneself in doing sth. occupy oneself with sth. 2. occupied a. 被占据的,被占有的 be occupied in doing sth. 忙于做某事 be occupied with sth. 忙于某事 3. occupation n. 占据，占有；职业 mind doing sth. 介意做某事 keep sth. in mind 把某事牢记在心里

Dialogue B Let me check… produce v. 生产,制造 production n. 生产,制造 producer n. 生产者，制造者 product n. 产品 (The receptionist is trying to make an appointment between her manager and the visitor.) Receptionist: Good afternoon. Can I help you? Visitor: Yes. May I see your production manager Mr. Lawson, please? Receptionist: I'm sorry, Mr. Lawson is out on business today. Visitor: Well, I'd like to make an appointment to see Mr. Lawson some time next week. Receptionist: Let me check Mr. Lawson's diary. Just a moment. I won't be long... Yes, Mr. Lawson doesn't seem to be busy on Tuesday morning, Wednesday afternoon and Friday morning. Visitor: Could I make an appointment for Wednesday afternoon, please? Receptionist: Would 2:30 be convenient? Visitor: Yes. That'll be fine. Receptionist: I'll make a note of that. Would you like me to confirm the appointment? Visitor: Yes, please. This is my card. You can contact me any day. Receptionist: Fine. I'll do that. Visitor: Thank you very much. Good-bye. Receptionist: Good-bye. on business 出差 contact v. / n. 接触，联系 (1) contact sb. 联系某人 (2) keep in contact with sb. 与某人取得联系

Exercise 4 (P. 58) 1. Can I help you? 2. May I have your name, please? 3. Would you please have a seat and wait for a moment? 4. Mr. Smith is here for his appointment. 5. Mr. Chen is waiting for you. Please go right in. 6. You are welcome.

Exercises 6 (P. 59) 1. Can I help you? 2. May I have your name, please? 3. Let me see if he is available. 4. Mr. Chen is occupied at the moment. 5. Would you please have a seat and wait for a moment?

A Letter for Booking a Room Exercise 7 (P.59-60) A Letter for Booking a Room Dec. 1st, 2014 Dears Sirs， I would like to book a single room with a bath from the 21st of September to the 2nd of October, inclusive. It’s for Allan Mancone, our sales manager. As you know, our executives usually stay at your hotel when in London. We would like you to provide a room with a telephone extension. We would like a room overlooking the park, if possible. Mr. Mancone will arrive on the morning of the 21st of September, and leave in the afternoon on the 2nd October. We would like you to confirm this booking with a return letter. We look forward to hearing from you. Your faithfully, Li Ling 6

Exercise 7 (P.59-60) 译 文 亲爱的先生们, 译 文 亲爱的先生们, 我想从9月21号到10月2号期间预定一间带有浴室的单人间。这是为我们的销售经理Allan Mancone预定的。正如你知道的,我们的行政人员在伦敦期间总是下榻贵酒店。我们希望贵方能提供带有电话分机的房间。如果可能的话，最好可以俯瞰公园的景色。Mancone先生将会在9月21号早上抵达，10月2号下午离开。请贵方回信确认是否收到我们的预定。我们期待着您的回信。 此致， 李宁 7

英文书信的基本内容及格式 1. Date (日期) 右上角，月日年 2. Salutation (称呼语) 顶格写，以逗号结尾 3. Body Part (正文部分) 空两格 4. Complimentary Close (结束语) yours, yours faithfully, faithfully yours, yours sincerely, sincerely yours, yours respectfully, respectfully yours, 5. Signature (署名) 8