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Web Building Web Consulting Web Solution Web Agency Service Domain Web CI Web Design Web application Web Building e-Business Consulting Market Analysis Web Consulting Web Solution

Web Building Web Consulting Web Solution Web Agency Service Domain Web CI Web Design Web application Web Building e-Business Consulting Market Analysis Web Consulting Web Solution

Web Building Web Consulting Web Solution Web Agency Service Domain Web CI Web Design Web application Web Building e-Business Consulting Market Analysis Web Consulting Web Solution

e-Business Value Chain e-Marketing Supplier SCM E-CRM Customer Supplier Customer e-Marketplace

e-Business Value Chain e-Marketing Supplier SCM E-CRM Customer Supplier Customer e-Marketplace

e-Business Value Chain e-Marketing Supplier SCM E-CRM Customer Supplier Customer e-Marketplace

Interactive Full Service Design Flash Coding Consulting Creative Contents Strategy ebiz Integration Sopping Marketing eCRM eSolution Mailing Interaction IRM UMS System VOC/ RMS CTI e- Learning Server D/B

Interactive Full Service Design Flash Coding Consulting Creative Contents Strategy ebiz Integration Sopping Marketing eCRM eSolution Mailing Interaction IRM UMS System VOC/ RMS CTI e- Learning Server D/B

Interactive Full Service Design Flash Coding Consulting Creative Contents Strategy ebiz Integration Sopping Marketing eCRM eSolution Mailing Interaction IRM UMS System VOC/ RMS CTI e- Learning Server D/B

eBiz Sector & Solution 建構網際網路型的整合方案 eSolution基礎建樣需要整體的高科技政策的配合 Techno System 購物/預定 新聞與訊息 手機簡訊資訊 Mail +SMS +Fax +MSN DB搜尋技術 視訊會議/線上直播 網路學習 Techno Village COMMUNICATION INFORMATION 購物/交易 線上會議/交友 遠端收費系統 線上發行/紙本印製 線上服務系統 動態影片/播放/音樂 遠端醫療系統 技術常識/控制 LIFE

eBiz Sector & Solution 建構網際網路型的整合方案 eSolution基礎建樣需要整體的高科技政策的配合 Techno System 購物/預定 新聞與訊息 Mail+SMS+Fax+MSN 手機簡訊資訊 DB搜尋技術 視訊會議/線上直播 網路學習 Techno Village COMMUNICATION INFORMATION 購物/交易 線上會議/交友 遠端收費系統 線上發行/紙本印製 線上服務系統 動態影片/播放/音樂 遠端醫療系統 技術常識/控制 LIFE

eBiz Sector & Solution 建構網際網路型的整合方案 eSolution基礎建樣需要整體的高科技政策的配合 Techno System 購物/預定 新聞與訊息 手機簡訊資訊 Mail+SMS+Fax+MSN DB搜尋技術 視訊會議/線上直播 網路學習 Techno Village COMMUNICATION INFORMATION 購物/交易 線上會議/交友 遠端收費系統 線上發行/紙本印製 線上服務系統 動態影片/播放/音樂 遠端醫療系統 技術常識/控制 LIFE

eBusiness Integrator eBiz Total Service eBiz total service eBiz Building Contents Solution eBiz Strategy eBiz Operation eBiz total service Planning Marketing eBiz Consulting

eBusiness Integrator eBiz Total Service eBiz total service eBiz Building Contents Solution eBiz Strategy eBiz Operation eBiz total service Planning Marketing eBiz Consulting

eBusiness Integrator eBiz Total Service eBiz total service eBiz Building Contents Solution eBiz Strategy eBiz Operation eBiz total service Planning Marketing eBiz Consulting

eCompany eBusiness Transformation stockholder Partners Employees IRM/RMS/PRM Supplier SCM ERP IPS Off-line Supplier WebSite CRM/CP Partners eCompany Supplier On-line EIP/KMS/GW Employees

eCompany eBusiness Transformation stockholder Partners Employees IRM/RMS/PRM Supplier SCM ERP IPS Off-line Supplier WebSite CRM/CP Partners eCompany Supplier On-line EIP/KMS/GW Employees

eCompany eBusiness Transformation stockholder Partners Employees IRM/RMS/PRM Supplier SCM ERP IPS Off-line Supplier WebSite CRM/CP Partners eCompany Supplier On-line EIP/KMS/GW Employees

Business Fields : SI Development & Solutions CRM ERP B2Emall Integration Developers Enterprise Solution Web Service PACS Mailing EIP

Business Fields : SI Development & Solutions CRM ERP B2Emall Integration Developers Enterprise Solution Web Service PACS Mailing EIP

Business Fields : SI Development & Solutions CRM ERP B2Emall Integration Developers Enterprise Solution Web Service PACS Mailing EIP

eCompany eCompany Customer Stockholder Supplier IRM/RIS GW/KMS DW/CRM ERP/EIP eCompany SCM/IPS Supplier

eCompany eCompany Customer Stockholder Supplier IRM/RIS GW/KMS DW/CRM ERP/EIP eCompany SCM/IPS Supplier

eCompany eCompany Customer Stockholder Supplier IRM/RIS GW/KMS DW/CRM ERP/EIP eCompany SCM/IPS Supplier

Data Warehousing/Integration Data Integration Transaction Data eCRM Data Base Web Log Data Enterprise CRM Data Warehousing/Integration Customer Profile

Data Warehousing/Integration Data Integration Transaction Data eCRM Data Base Web Log Data Enterprise CRM Data Warehousing/Integration Customer Profile

Data Warehousing/Integration Data Integration Transaction Data eCRM Data Base Web Log Data Enterprise CRM Data Warehousing/Integration Customer Profile

eBiz Total Service R&D MU SM MU eBiz Total Service NI MU SI MU

eBiz Total Service R&D MU SM MU eBiz Total Service NI MU SI MU

eBiz Total Service R&D MU SM MU eBiz Total Service NI MU SI MU

Data Warehousing/Integration Customer Interaction Platforms 顧客的溝通管理與服務 Customer Communications CRM Data Warehousing/Integration Club The press e-CRM Consumer Analyst Sales Service Marketing Purchaser Investor Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel eMail Channel Web Site Channel Post channel 投資人 潛在客戶 忠實客戶

Data Warehousing/Integration Customer Interaction Platforms 顧客的溝通管理與服務 Customer Communications CRM Data Warehousing/Integration Club The press e-CRM Consumer Analyst Sales Service Marketing Purchaser Investor Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel eMail Channel Web Site Channel Post channel 投資人 潛在客戶 忠實客戶

Data Warehousing/Integration Customer Interaction Platforms 顧客的溝通管理與服務 Customer Communications CRM Data Warehousing/Integration Club The press e-CRM Consumer Analyst Sales Service Marketing Purchaser Investor Customer Interaction Platforms Interaction Management Infrastructure SMS Channel Web FAX Channel eMail Channel Web Site Channel Post channel 投資人 潛在客戶 忠實客戶

Office Management System 第二段的系統連動 第一段整合方案開發 資產 客戶 業務 人事 損益 KMS 資料流 CRM E-Mail GW 文件 EDMS ERP E-Planning SCM

Office Management System 第二段的系統連動 第一段整合方案開發 資產 客戶 業務 人事 損益 KMS 資料流 CRM E-Mail GW 文件 EDMS ERP E-Planning SCM

Office Management System 第二段的系統連動 第一段整合方案開發 資產 客戶 業務 人事 損益 KMS 資料流 CRM E-Mail GW 文件 EDMS ERP E-Planning SCM

eBiz Consulting eBiz Solutions eBiz Integration eBiz Solutions & Service 55% 15% 20% 10% Internet Area BSP Area SI Area NI Area Supplier A Customer A eBiz Consulting Supplier B Customer B Supplier C eBiz Solutions Customer C eBiz Integration

eBiz Consulting eBiz Solutions eBiz Integration eBiz Solutions & Service 55% 15% 20% 10% Internet Area BSP Area SI Area NI Area Supplier A Customer A eBiz Consulting Supplier B Customer B Supplier C eBiz Solutions Customer C eBiz Integration

eBiz Consulting eBiz Solutions eBiz Integration eBiz Solutions & Service 55% 15% 20% 10% Internet Area BSP Area SI Area NI Area Supplier A Customer A eBiz Consulting Supplier B Customer B Supplier C eBiz Solutions Customer C eBiz Integration

Web SI Area SI Area NI Area eBiz Solutions & Service 55% 15% 20% 10% System Area 55% 15% 20% 10% Web consulting Web development Web management Web SI Area eCRM WCMS Mailing IRM/PRM SI consulting SI development SI management SI Area CRM/DW EIP/EKP GW/KMS ERP/SCM Network Integration Automation System Enterprise Network NI Area MES CTI IBS PABX

Web SI Area SI Area NI Area eBiz Solutions & Service 55% 15% 20% 10% System Area 55% 15% 20% 10% Web consulting Web development Web management Web SI Area eCRM WCMS Mailing IRM/PRM SI consulting SI development SI management SI Area CRM/DW EIP/EKP GW/KMS ERP/SCM Network Integration Automation System Enterprise Network NI Area MES CTI IBS PABX

Web SI Area SI Area NI Area eBiz Solutions & Service 55% 15% 20% 10% System Area 55% 15% 20% 10% Web consulting Web development Web management Web SI Area eCRM WCMS Mailing IRM/PRM SI consulting SI development SI management SI Area CRM/DW EIP/EKP GW/KMS ERP/SCM Network Integration Automation System Enterprise Network NI Area MES CTI IBS PABX

eBiz Sector & Solutions Customer DW/E-CRM / CRM B2C CMS EIP/EKP Management & Business B2E GW/KMS ERP PMS IPS Partner & Supplier B2B SCM ElS Marketplace E-Marketplace B2M

eBiz Sector & Solutions Customer DW/E-CRM / CRM B2C CMS EIP/EKP Management & Business B2E GW/KMS ERP PMS IPS Partner & Supplier B2B SCM ElS Marketplace E-Marketplace B2M

eBiz Sector & Solutions Customer DW/E-CRM / CRM B2C CMS EIP/EKP Management & Business B2E GW/KMS ERP PMS IPS Partner & Supplier B2B SCM ElS Marketplace E-Marketplace B2M

2007 2007 年度重點工作計劃 四大工作區分 網頁建構重點工作延伸 Web Design Consulting Web integration Publishing DB generation Web Building eSolution

2004 2007 年度重點工作計劃 四大工作區分 網頁建構重點工作延伸 Web Design Consulting Web integration Publishing DB generation Web Building eSolution

2004 2007 年度重點工作計劃 四大工作區分 網頁建構重點工作延伸 Web Design Consulting Web integration Publishing DB generation Web Building eSolution

eBiz Enterprise Management Business & IT Strategy Innovation Supply Chain Execution Operation Optimization

eBiz Enterprise Management Business & IT Strategy Innovation Supply Chain Execution Operation Optimization

eBiz Enterprise Management Business & IT Strategy Innovation Supply Chain Execution Operation Optimization

SI Business Area SI consulting SI development SI management SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area SI consulting SI development SI management N/W management New technology Network Integration - Network Consulting - Network Integration - Network Management

SI Business Area SI consulting SI development SI management SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area SI consulting SI development SI management N/W management New technology Network Integration - Network Consulting - Network Integration - Network Management

SI Business Area SI consulting SI development SI management SI Area NI Area Solution Area SM Area Internet Area R&D Area Consulting Area SI consulting SI development SI management N/W management New technology Network Integration - Network Consulting - Network Integration - Network Management

Solution & Service - SI Development & Solutions SCM Marketing Forecasting Personalization Campaign Management Marketing Encyclopedia ERP Sales eStrategy CRM Forecasting, Opportunity Management, Configuration, Generation …… CMS EIP Services Forecasting, Customer Care Spare Management ………

Solution & Service - SI Development & Solutions SCM Marketing Forecasting Personalization Campaign Management Marketing Encyclopedia ERP Sales eStrategy CRM Forecasting, Opportunity Management, Configuration, Generation …… CMS EIP Services Forecasting, Customer Care Spare Management ………

Solution & Service - SI Development & Solutions SCM Marketing Forecasting Personalization Campaign Management Marketing Encyclopedia ERP Sales eStrategy CRM Forecasting, Opportunity Management, Configuration, Generation …… CMS EIP Services Forecasting, Customer Care Spare Management ………

eBiz Solutions & Service 5% 5% 10% One-Stop Service Wireless Internet Web Mailing IT consulting IT development IT management N/W management New technology BSP 10% BSP Area Internet Area SI Area NI Area Consulting Area Web Contents Web SI BSP MU : (Business Service Provider Management Unit)

eBiz Solutions & Service 5% 5% 10% One-Stop Service Wireless Internet Web Mailing IT consulting IT development IT management N/W management New technology BSP 10% BSP Area Internet Area SI Area NI Area Consulting Area Web Contents Web SI BSP MU : (Business Service Provider Management Unit)

eBiz Solutions & Service 5% 5% 10% One-Stop Service Wireless Internet Web Mailing IT consulting IT development IT management N/W management New technology BSP 10% BSP Area Internet Area SI Area NI Area Consulting Area Web Contents Web SI BSP MU : (Business Service Provider Management Unit)

eBiz Solutions & Service IT development & management Network Integration / Automation System 15% 20% 10% SI consulting & management Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting 55% e-Solution/ e-Infra/ e-Infra Internet Area BSP Area SI Area NI Area

eBiz Solutions & Service IT development & management Network Integration / Automation System 15% 20% 10% SI consulting & management Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting 55% e-Solution/ e-Infra/ e-Infra Internet Area BSP Area SI Area NI Area

eBiz Solutions & Service IT development & management Network Integration / Automation System 15% 20% 10% SI consulting & management Consulting for eBiz eStrategy Consulting. eManagement Consulting eBusiness Restructure Consulting e-CRM,e-Marketing Consulting 55% e-Solution/ e-Infra/ e-Infra Internet Area BSP Area SI Area NI Area

ERP/EIP SCM CRM e-Business Perspective System E-biz transformation e-Supply chain Management e-Customer Relationship Management - 跟合作夥伴搭檔的合作戰略 活用供應鏈來確保競賽優勢 - 掌握客戶情報、客戶關係的戰略 - 合併多元管道提供更優質服務

ERP/EIP SCM CRM e-Business Perspective System E-biz transformation e-Supply chain Management e-Customer Relationship Management 跟合作夥伴搭檔的合作戰略 活用供應鏈來確保競賽優勢 - 掌握客戶情報、客戶關係的戰略 - 合併多元管道提供更優質服務

ERP/EIP SCM CRM e-Business Perspective System E-biz transformation e-Supply chain Management e-Customer Relationship Management 跟合作夥伴搭檔的合作戰略 活用供應鏈來確保競賽優勢 - 掌握客戶情報、客戶關係的戰略 - 合併多元管道提供更優質服務

eBiz Service Domain eBiz Total Service eBiz SI & Solutions eBiz Consulting eBiz Total Service e-Marketing & Promotion eCreative & Contents

eBiz Service Domain eBiz Total Service eBiz SI & Solutions eBiz Consulting eBiz Total Service e-Marketing & Promotion eCreative & Contents

eBiz Service Domain eBiz Total Service eBiz SI & Solutions eBiz Consulting eBiz Total Service e-Marketing & Promotion eCreative & Contents

e-CRM e-CRM eBiz Solution analysis _e-CRM e-CRM function Analysis 依連線客戶的記錄資料統計分析 依連線客戶的性別與分類進行統計分析 依會員的屬性分類進行統計及適性分析 依會員購買與點選分類來統計分析，主動相近商品的推薦 客戶消費傾向與購買力分析 商品分類與關聯性分析 提供各種分析功能與分析資料的活用模組程式 e-CRM Data Gathering Analysis Adaptation e-Customer Relationship Management

e-CRM e-CRM eBiz Solution analysis _e-CRM e-CRM function Analysis 依連線客戶的記錄資料統計分析 依連線客戶的性別與分類進行統計分析 依會員的屬性分類進行統計及適性分析 依會員購買與點選分類來統計分析，主動相近商品的推薦 客戶消費傾向與購買力分析 商品分類與關聯性分析 提供各種分析功能與分析資料的活用模組程式 e-CRM Data Gathering Analysis Adaptation e-Customer Relationship Management

e-CRM e-CRM eBiz Solution analysis _e-CRM e-CRM function Analysis 依連線客戶的記錄資料統計分析 依連線客戶的性別與分類進行統計分析 依會員的屬性分類進行統計及適性分析 依會員購買與點選分類來統計分析，主動相近商品的推薦 客戶消費傾向與購買力分析 商品分類與關聯性分析 提供各種分析功能與分析資料的活用模組程式 e-CRM Data Gathering Analysis Adaptation e-Customer Relationship Management

Summary 現在企業關心的議題 CEO主要關心議題變化的比較 影響收益的調查結果分析 過 去 現 在 6% 企業人數 1 成本競爭力 過　去 現　在 6% 企業人數 1 成本競爭力 2 客戶需求的變化 3 股東的權益 4 規範 5 產業 Restructuring 6 新競爭者的加入 7 全球化(Globalization) 8 環保議題 9 在地政策(Geopolitical) 1 客戶關係 2 成本競爭力 3 活用情報資訊的效益 4 變化管理 5 股東的權益 6 收益的增加 7 產業 Restructuring 8 全球化(Globalization) 9 加值供應商的關係 (Value-Added Supplier Relationships) 7% 行銷策略 19% 新增的客戶群 22% 新商品 46% 舊有的客戶群 Source: Executive Issues Survey CEO Global Business Study The Alexander Group, Incorporated,

Summary 現在企業關心的議題 CEO主要關心議題變化的比較 影響收益的調查結果分析 過 去 現 在 6% 企業人數 1 成本競爭力 過　去 現　在 6% 企業人數 1 成本競爭力 2 客戶需求的變化 3 股東的權益 4 規範 5 產業 Restructuring 6 新競爭者的加入 7 全球化(Globalization) 8 環保議題 9 在地政策(Geopolitical) 1 客戶關係 2 成本競爭力 3 活用情報資訊的效益 4 變化管理 5 股東的權益 6 收益的增加 7 產業 Restructuring 8 全球化(Globalization) 9 加值供應商的關係 (Value-Added Supplier Relationships) 7% 行銷策略 19% 新增的客戶群 22% 新商品 46% 舊有的客戶群 Source: Executive Issues Survey CEO Global Business Study The Alexander Group, Incorporated,

Summary 現在企業關心的議題 CEO主要關心議題變化的比較 影響收益的調查結果分析 過 去 現 在 6% 企業人數 1 成本競爭力 過　去 現　在 6% 企業人數 1 成本競爭力 2 客戶需求的變化 3 股東的權益 4 規範 5 產業 Restructuring 6 新競爭者的加入 7 全球化(Globalization) 8 環保議題 9 在地政策(Geopolitical) 1 客戶關係 2 成本競爭力 3 活用情報資訊的效益 4 變化管理 5 股東的權益 6 收益的增加 7 產業 Restructuring 8 全球化(Globalization) 9 加值供應商的關係 (Value-Added Supplier Relationships) 7% 行銷策略 19% 新增的客戶群 22% 新商品 46% 舊有的客戶群 Source: Executive Issues Survey CEO Global Business Study The Alexander Group, Incorporated,

eCRM e-CRM建構的重點 問 題 點 策 略 1.잠재 고객 1. 潛在客戶 2. 新的客戶 3. 現在客戶 4. 循環客戶 問　題　點 策　略 公司的 (最適)顧客是誰？ 要招攬他們的方法是什麼？ 留住新客戶的策略 留住競爭客戶的策略 提高客戶價值的策略 留住好客戶的策略 休眠客戶活化的策略 防止客戶流失的策略 誘導流失客戶回流的策略 1.잠재 고객 1. 潛在客戶 客戶在我們的網站上會有什麼動作? 2. 新的客戶 顧客在使用我們網站和競爭對手的網站時 會出現什麼樣的行為（搜尋、購買等）差異? 3. 現在客戶 提升循環採購的交叉銷售與促銷方法? 如何提供客戶個人化的網站服務? 4. 循環客戶 eCRM 有那些客戶可能會流失? 有什麼方法讓沒有動靜的休眠客戶再動起來? 5. 固定客戶

eCRM e-CRM建構的重點 問 題 點 策 略 1.잠재 고객 3. 現在客戶 4. 循環客戶 5. 固定客戶 1. 潛在客戶 問　題　點 策　略 公司的 (最適)顧客是誰？ 要招攬他們的方法是什麼？ 留住新客戶的策略 留住競爭客戶的策略 提高客戶價值的策略 留住好客戶的策略 休眠客戶活化的策略 防止客戶流失的策略 誘導流失客戶回流的策略 1.잠재 고객 1. 潛在客戶 客戶在我們的網站上會有什麼動作? 2. 新的客戶 顧客在使用我們網站和競爭對手的網站時 會出現什麼樣的行為（搜尋、購買等）差異? 3. 現在客戶 提升循環採購的交叉銷售與促銷方法? 如何提供客戶個人化的網站服務? 4. 循環客戶 eCRM 有那些客戶可能會流失? 有什麼方法讓沒有動靜的休眠客戶再動起來? 5. 固定客戶

eCRM e-CRM建構的重點 問 題 點 策 略 1.잠재 고객 1. 潛在客戶 2. 新的客戶 3. 現在客戶 4. 循環客戶 問　題　點 策　略 公司的 (最適)顧客是誰？ 要招攬他們的方法是什麼？ 留住新客戶的策略 留住競爭客戶的策略 提高客戶價值的策略 留住好客戶的策略 休眠客戶活化的策略 防止客戶流失的策略 誘導流失客戶回流的策略 1.잠재 고객 1. 潛在客戶 客戶在我們的網站上會有什麼動作? 2. 新的客戶 顧客在使用我們網站和競爭對手的網站時 會出現什麼樣的行為（搜尋、購買等）差異? 3. 現在客戶 提升循環採購的交叉銷售與促銷方法? 如何提供客戶個人化的網站服務? 4. 循環客戶 eCRM 有那些客戶可能會流失? 有什麼方法讓沒有動靜的休眠客戶再動起來? 5. 固定客戶

1 2 3  新資產增值計劃 基 金 投資保單 股 票 長期投資與資產增值中不可少的組合 基　　金 結合保險與投資，選對進可攻退可守的 　產品連結可讓資產穩定增長 投資保單 可當作強迫儲蓄的方法之一 風險高獲利大的選擇之一 股　　票

1 2 3  新資產增值計劃 基 金 投資保單 股 票 長期投資與資產增值中不可少的組合 基　　金 結合保險與投資，選對進可攻退可守的 　產品連結可讓資產穩定增長 投資保單 可當作強迫儲蓄的方法之一 風險高獲利大的選擇之一 股　　票

1 2 3  新資產增值計劃 基 金 投資保單 股 票 長期投資與資產增值中不可少的組合 基　　金 結合保險與投資，選對進可攻退可守的 　產品連結可讓資產穩定增長 2 投資保單 可當作強迫儲蓄的方法之一 3 風險高獲利大的選擇之一 股　　票

 資產全球賺 2 號 1. 商品名稱 2. 信託類型 3. 信託期間 4. 適用對象 5. 參加金額 6. 購買方式 資產全球賺 2 號 平衡型 / 全球市場 2. 信託類型 從購買設定日到贖回當天 3. 信託期間 個人或法人(無特別限制) 4. 適用對象 一次購買最低金額 : 10萬 /定期定額最低金額: 1萬 5. 參加金額 6. 購買方式 一次購買/ 定期定額

 資產全球賺 2 號 1. 商品名稱 2. 信託類型 3. 信託期間 4. 適用對象 5. 參加金額 6. 購買方式 資產全球賺 2 號 平衡型 / 全球市場 2. 信託類型 從購買設定日到贖回當天 3. 信託期間 個人或法人(無特別限制) 4. 適用對象 一次購買最低金額 : 10萬 /定期定額最低金額: 1萬 5. 參加金額 一次購買/ 定期定額 6. 購買方式

 資產全球賺 2 號 1. 商品名稱 2. 信託類型 3. 信託期間 4. 適用對象 5. 參加金額 6. 購買方式 資產全球賺 2 號 平衡型 / 全球市場 2. 信託類型 從購買設定日到贖回當天 3. 信託期間 個人或法人(無特別限制) 4. 適用對象 一次購買最低金額 : 10萬 /定期定額最低金額: 1萬 5. 參加金額 一次購買/ 定期定額 6. 購買方式

5大核心政策課題 實現創新知識型的國家 國家知識管理系統的理想與目標 擴充知識管理 的數位化資源 活化知識管理 資源的流通 標準化與 技術研發 相關法律 的整備 知識管理體系 的整備 出處: 韓國資料通訊部的資料

5大核心政策課題 實現創新知識型的國家 國家知識管理系統的理想與目標 擴充知識管理 的數位化資源 活化知識管理 資源的流通 標準化與 技術研發 相關法律 的整備 知識管理體系 的整備 出處: 韓國資料通訊部的資料

5大核心政策課題 實現創新知識型的國家 國家知識管理系統的理想與目標 擴充知識管理 的數位化資源 活化知識管理 資源的流通 標準化與 技術研發 相關法律 的整備 知識管理體系 的整備 出處: 韓國資料通訊部的資料

Summary Integration Branding & Identity Brand A Brand B Brand C - 網站更新的目標 Integration Branding & Identity Brand A Brand B Brand C Strategy Contents Solution 以 Ebiz 為基礎提升網站整合的戰略 行銷(廣告)與商務的頻道化 討論以長遠為考量的系統整合方案 網站整合更新專案

Summary Integration Branding & Identity Brand A Brand B Brand C - 網站更新的目標 Integration Branding & Identity Brand A Brand B Brand C Strategy Contents Solution 以 Ebiz 為基礎提升網站整合的戰略 行銷(廣告)與商務的頻道化 討論以長遠為考量的系統整合方案 網站整合更新專案

Summary Integration Branding & Identity Brand A Brand B Brand C - 網站更新的目標 Integration Branding & Identity Brand A Brand B Brand C Strategy Contents Solution 以 Ebiz 為基礎提升網站整合的戰略 行銷(廣告)與商務的頻道化 討論以長遠為考量的系統整合方案 網站整合更新專案

1. Summary Off line Business 與 On line Business都能有最佳化的效果 Vision - 網路解決方案的導入目標與計劃 Vision Off line Business 與 On line Business都能有最佳化的效果 Mission 1. 七大系列網站的整合與建構(提高整合的認同度) 2. 與Web Solution建構系統升級並行 Planning 將 Off-line 和 On-line Business 整合拉得更近 提高網站及系統整合設計的效益以降低成本 建構 WCMS 和 e-CRM 解決方案

1. Summary Vision Off line Business 與 On line Business 都能有最佳化的效果 - 網路解決方案的導入目標與計劃 Vision Off line Business 與 On line Business 都能有最佳化的效果 Mission 1. 七大系列網站的整合與建構(提高整合的認同度) 2. 與Web Solution建構系統升級並行 Planning 將 Off-line 和 On-line Business 整合拉得更近 提高網站及系統整合設計的效益以降低成本 建構 WCMS 和 e-CRM 解決方案

1. Summary Vision Off line Business 與 On line Business 都能有最佳化的效果 - 網路解決方案的導入目標與計劃 Vision Off line Business 與 On line Business 都能有最佳化的效果 Mission 1. 七大系列網站的整合與建構(提高整合的認同度) 2. 與 Web Solution 建構系統升級並行 Planning 將 Off-line 和 On-line Business 整合拉得更近 提高網站及系統整合設計的效益以降低成本 建構 WCMS 和 e-CRM 解決方案

e-Business Sector & Solutions eCompany Buy Side Sell Side Supplier IPS SCM ERP EIP GW+KMS EDMS IRM PRM Customer e-Marketing 供應鏈管理 資源管理 知識管理 專案管理 行銷管理 Partner Stockholder Employee

e-Business Sector & Solutions eCompany Buy Side Sell Side Supplier IPS SCM ERP EIP GW+KMS EDMS IRM PRM e-Marketing Customer 供應鏈管理 資源管理 知識管理 專案管理 行銷管理 Partner Stockholder Employee

e-Business Sector & Solutions eCompany Buy Side Sell Side Supplier IPS SCM ERP EIP GW+KMS EDMS IRM PRM Customer e-Marketing 供應鏈管理 資源管理 知識管理 專案管理 行銷管理 Partner Stockholder Employee

e-Business Solutions service sell production supply Material Shareholder Customer e-Marketplace CMS ERP EIP e-marketing service sell production supply Material SCM e-PMS KMS/GW EDMS CRM/e-CRM Employee Partner

e-Business Solutions service sell production supply Material Shareholder Customer e-Marketplace CMS ERP EIP e-marketing service sell production supply Material SCM e-PMS KMS/GW EDMS CRM/e-CRM Employee Partner

e-Business Solutions service sell production supply Material Shareholder Customer e-Marketplace CMS ERP EIP e-marketing service sell production supply Material SCM e-PMS KMS/GW EDMS CRM/e-CRM Employee Partner

eBiz Collaboration Network Team NI MU Sales Team Enterprise Network Team Automation System Team eBiz SI MU R&D EIP CRM Consulting Team System Team

eBiz Collaboration Network Team NI MU Sales Team Enterprise Network Team Automation System Team eBiz SI MU R&D EIP CRM Consulting Team System Team

eBiz Collaboration Network Team NI MU Sales Team Enterprise Network Team Automation System Team eBiz SI MU R&D EIP CRM Consulting Team System Team

Business Function & Strategy Website Strategy E-biz Transformation Strategy and Implementation Site A Site C Site B AS IS Information TO BE Site D e-Shopping eBusiness Site E Site F Business Function & Strategy Site G Site H

Business Function & Strategy Website Strategy E-biz Transformation Strategy and Implementation Site A Site C AS IS Site B Information TO BE Site D e-Shopping eBusiness Site E Site F Business Function & Strategy Site G Site H

Business Function & Strategy Website Strategy E-biz Transformation Strategy and Implementation Site A Site C AS IS Site B Information TO BE Site D e-Shopping eBusiness Site E Site F Business Function & Strategy Site G Site H

教育訓練講座 2. 提升客戶滿意度與業績成長 Himart 成長與利潤 變成 忠實客戶 提升內部 員工滿意度 非常滿意 服務品質 [合作、友愛] 非常滿意 服務品質

教育訓練講座 2. 提升客戶滿意度與業績成長 Himart 成長與利潤 變成 忠實客戶 提升內部 員工滿意度 非常滿意 服務品質 [合作、友愛] 非常滿意 服務品質

教育訓練講座 2. 提升客戶滿意度與業績成長. Himart 成長與利潤 變成 忠實客戶 提升內部 員工滿意度 非常滿意 服務品質 [合作、友愛] 非常滿意 服務品質

e-Business _Fulfill Demand Integrate Integrated Planning and Forecasting Integrated Plant Management Transact Electronic Order to Cash Electronic Procurement Supplier Bidding & Selection Interact Customer and Technical Support Supplier Relationship Management Publish Customer Information Access HSE Communication 出處: Anderson consulting

e-Business _Fulfill Demand Integrate Integrated Planning and Forecasting Integrated Plant Management Transact Electronic Order to Cash Electronic Procurement Supplier Bidding & Selection Interact Customer and Technical Support Supplier Relationship Management Publish Customer Information Access HSE Communication 出處: Anderson consulting

e-Business _Fulfill Demand Integrate Integrated Planning and Forecasting Integrated Plant Management Transact Electronic Order to Cash Electronic Procurement Supplier Bidding & Selection Interact Customer and Technical Support Supplier Relationship Management Publish Customer Information Access HSE Communication 出處: Anderson consulting

Proposal 3 2 1 Value 提 案 2003 2004 2005 2006 - Web Site 與 System 的整合 E-Biz 極大化 整合建構與營運 e-Branding的最佳化 國內外 B2B / B2E 基礎業務的最佳化 Web 基礎業務的最佳化(落實 EIP) personalization(e-CRM / DM ) 3 整合 Branding & Identity (Web CI) 廣告頻道與商務頻道分離 點按型與功能表型的整合與集中 (Site Concept) 整合 System & Solutions 提 案 2 個別網站的建構與營運 建構線上廣告頻道 架設系統主機 1 2003 2004 2005 2006

Proposal 3 2 1 Value 提 案 2003 2004 2005 2006 - Web Site 與 System 的整合 E-Biz 極大化 e-Branding的最佳化 國內外 B2B / B2E 基礎業務的最佳化 Web 基礎業務的最佳化(落實 EIP) personalization (e-CRM / DM ) 整合建構與營運 3 整合 Branding & Identity (Web CI) 廣告頻道與商務頻道分離 點按型與功能表型的整合與集中 (Site Concept) 整合 System & Solutions 提 案 2 個別網站的建構與營運 建構線上廣告頻道 架設系統主機 1 2003 2004 2005 2006

Proposal 3 2 1 Value 提 案 2003 2004 2005 2006 - Web Site 與 System 的整合 E-Biz 極大化 e-Branding的最佳化 國內外 B2B / B2E 基礎業務的最佳化 Web 基礎業務的最佳化(落實 EIP) personalization (e-CRM / DM ) 整合建構與營運 3 提 案 整合 Branding & Identity (Web CI) 廣告頻道與商務頻道分離 點按型與功能表型的整合與集中 (Site Concept) 整合 System & Solutions 2 個別網站的建構與營運 建構線上廣告頻道 架設系統主機 1 2003 2004 2005 2006

EIP e-Biz SI eBiz Transformation Web SI Web ~ 2003 ~ 2004 ~ 2005 eBiz Value e-Biz SI Web SI Web Web Site Web SI & eSolution e-biz Total Solution Web Identity Web Contents Web Promotion Web Applications Web SI Planning Web System Integration SMS / eFax / Mailing eCRM / IRM / CMS e-Marketing(PRM) eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing

EIP e-Biz SI eBiz Transformation Web SI Web ~ 2003 ~ 2004 ~ 2005 eBiz Value e-Biz SI Web SI Web Web Site Web SI & eSolution e-biz Total Solution Web Identity Web Contents Web Promotion Web Applications Web SI Planning Web System Integration SMS / eFax / Mailing eCRM / IRM / CMS e-Marketing(PRM) eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing

EIP e-Biz SI eBiz Transformation Web SI Web ~ 2003 ~ 2004 ~ 2005 eBiz Value e-Biz SI Web SI Web Web Site Web SI & eSolution e-biz Total Solution Web Identity Web Contents Web Promotion Web Applications Web SI Planning Web System Integration SMS / eFax / Mailing eCRM / IRM / CMS e-Marketing (PRM) eBiz Planning eBiz Integration e-Package/Solution e-learning Solution e-Total Marketing

Value Chain Integration Industry Transformation e-Business 的開發階段 Development Implementation Design Evaluation Analysis eBiz Transformation Channel Enhancement Value Chain Integration Industry Transformation Convergence 出處 : PwC

Value Chain Integration Industry Transformation e-Business 的開發階段 Development Implementation Design Evaluation Analysis eBiz Transformation Channel Enhancement Value Chain Integration Industry Transformation Convergence 出處 : PwC

Value Chain Integration Industry Transformation e-Business 的開發階段 Development Implementation Design Evaluation Analysis eBiz Transformation Channel Enhancement Value Chain Integration Industry Transformation Convergence 出處 : PwC

Solution Development Loyalty 60% 30% 30% 60% Supplier Supplier Customer Customer eCRM IRM PRM Solution Development System Integration

Solution Development Loyalty 60% 30% 30% 60% Supplier Supplier Customer Customer eCRM IRM PRM Solution Development System Integration

Solution Development Loyalty 60% 30% 30% 60% Supplier Supplier Customer Customer eCRM IRM PRM Solution Development System Integration

Business Domain eConsulting eVenture eSolution eCompany eOffice eBiz Strategy Consulting. eBiz Management Consulting eBiz Restructure Consulting eVenture eSolution Real estate portal Network swap service Internet Fax Tour portal Internet broadcasting Community portal eCRM(Web call center) eCommunity eFAX(Dial Fax) eIRM WCMS eCompany EDMS GroupWare Enterprise Knowledge Internet Purchasing System eOffice

Business Domain eConsulting eVenture eSolution eCompany eOffice eBiz Strategy Consulting. eBiz Management Consulting eBiz Restructure Consulting eVenture eSolution Real estate portal Network swap service Internet Fax Tour portal Internet broadcasting Community portal eCRM(Web call center) eCommunity eFAX(Dial Fax) eIRM WCMS eCompany EDMS GroupWare Enterprise Knowledge Internet Purchasing System eOffice

Business Domain eConsulting eVenture eSolution eCompany eOffice eBiz Strategy Consulting. eBiz Management Consulting eBiz Restructure Consulting eVenture eSolution Real estate portal Network swap service Internet Fax Tour portal Internet broadcasting Community portal eCRM(Web call center) eCommunity eFAX(Dial Fax) eIRM WCMS eCompany EDMS GroupWare Enterprise Knowledge Internet Purchasing System eOffice

Marketing Innovation Channel Innovation e-Business Transformation Home Page Application e-branding Web Style Guide On-line Marketing Web DB Integration Mobile Application Customer Integrated Marketing Innovation Channel Innovation e-CRM e-Marketing WCMS …. DB/Web Server Multimedia Server Wireless/Security Solution System

Marketing Innovation Channel Innovation e-Business Transformation Home Page Application e-branding Web Style Guide On-line Marketing Web DB Integration Mobile Application Customer Integrated Marketing Innovation Channel Innovation e-CRM e-Marketing WCMS …. DB/Web Server Multimedia Server Wireless/Security Solution System

Marketing Innovation Channel Innovation e-Business Transformation Home Page Application e-branding Web Style Guide On-line Marketing Web DB Integration Mobile Application Customer Integrated Marketing Innovation Channel Innovation e-CRM e-Marketing WCMS …. DB/Web Server Multimedia Server Wireless/Security Solution System

eOffice Solution Planning 行政管理比率較高 行政管理 人事管理 提升行政業務的效率 例行工作 專案管理 排程管理 工作查詢 ….. 出缺勤管理 教育訓練 求材微人 考績評估 …… 分組管理 銷售與成本的管理 專案及及風險管理 45% 35% 人力資源管理最佳化 5% 員工出缺勤與加班管理 員工考績與專長經歷管理 設備與器材應用管理 客戶管理 採購管理 名片管理 倉儲管理 ….. 15% 成本管理 預算管理 銷售管理 費用管理 …. 總務管理 財務管理

eOffice Solution Planning 行政管理比率較高 行政管理 人事管理 提升行政業務的效率 例行工作 專案管理 排程管理 工作查詢 ….. 出缺勤管理 教育訓練 求材微人 考績評估 …… 分組管理 銷售與成本的管理 專案及及風險管理 45% 35% 人力資源管理最佳化 5% 員工出缺勤與加班管理 員工考績與專長經歷管理 設備與器材應用管理 客戶管理 採購管理 名片管理 倉儲管理 ….. 15% 成本管理 預算管理 銷售管理 費用管理 …. 總務管理 財務管理

eOffice Solution Planning 行政管理比率較高 行政管理 人事管理 提升行政業務的效率 例行工作 專案管理 排程管理 工作查詢 ….. 出缺勤管理 教育訓練 求材微人 考績評估 …… 分組管理 銷售與成本的管理 專案及及風險管理 45% 35% 人力資源管理最佳化 5% 員工出缺勤與加班管理 員工考績與專長經歷管理 設備與器材應用管理 客戶管理 採購管理 名片管理 倉儲管理 ….. 15% 成本管理 預算管理 銷售管理 費用管理 …. 總務管理 財務管理

Enterprise Knowledge/Information Portal Solution & Service - SI Development & Solutions How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? Non-formal Information GW ERP EDMS EIS CRM KMS SCM Enterprise Knowledge/Information Portal EKP-EIP

Enterprise Knowledge/Information Portal Solution & Service - SI Development & Solutions How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? Non-formal Information GW ERP EDMS EIS CRM KMS SCM Enterprise Knowledge/Information Portal EKP-EIP

Enterprise Knowledge/Information Portal Solution & Service - SI Development & Solutions How convenient would it be, if we can view all the numerous information scattered on the internet, such as Intranet, GroupWare,(ERP),(CRM),(SCM) gathered in single screen? Non-formal Information GW ERP EDMS EIS CRM KMS SCM Enterprise Knowledge/Information Portal EKP-EIP

eBiz Solution 應用的導入 2003 2004 2002 EIP eCRM CMS SMS SCM ERP PMS

eBiz Solution 應用的導入 2003 2004 2002 EIP eCRM CMS SMS SCM ERP PMS

eBiz Solution 應用的導入 2003 2004 2002 EIP eCRM CMS SMS SCM ERP PMS

GW Solution & Service - eagleOffice Electronic Decision Making Human Relationship Management E-mail Name Card Management GW eagleOffice E-board Career Management Schedule Management Survey MIS messenger

GW Solution & Service - eagleOffice Electronic Decision Human Making Relationship Management E-mail Name Card Management GW eagleOffice E-board Career Management Schedule Management Survey MIS messenger

GW Solution & Service - eagleOffice Electronic Decision Making Human Relationship Management E-mail Name Card Management GW eagleOffice E-board Career Management Schedule Management Survey MIS messenger

Business Fields : SI MU SI MU Business Fields Public sector Finance Government organization/ government investment institution etc. Finance Bank, Insurance, Security, Credit Card, Investment Trust etc. SI MU Business Fields Industry Machine, construction, assembling, equipment etc. Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Service Distribution /service/leisure/ educational institution etc. Defense Defense, the Agency for national security institution etc.

Business Fields : SI MU SI MU Business Fields Public sector Finance Government organization/ government investment institution etc. Finance Bank, Insurance, Security, Credit Card, Investment Trust etc. SI MU Business Fields Industry Machine, construction, assembling, equipment etc. Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Service Distribution /service/leisure/ educational institution etc. Defense Defense, the Agency for national security institution etc.

Business Fields : SI MU SI MU Business Fields Public sector Finance Government organization/ government investment institution etc. Finance Bank, Insurance, Security, Credit Card, Investment Trust etc. SI MU Business Fields Industry Machine, construction, assembling, equipment etc. Chemistry Petrochemical, heavy chemical/ explosive/energy etc. Service Distribution /service/leisure/ educational institution etc. Defense Defense, the Agency for national security institution etc.

Solution Mu R&D MU INFRA MU Planning MU Company Organization Company eBiz Solution System Solution Mu Company INFRA MU R&D MU Organization Internet Biz Consulting Planning MU

Solution Mu R&D MU INFRA MU Planning MU Company Organization Company eBiz Solution System Solution Mu Company INFRA MU R&D MU Organization Internet Biz Consulting Planning MU

Solution Mu R&D MU INFRA MU Planning MU Company Organization Company eBiz Solution System Solution Mu Company INFRA MU R&D MU Organization Internet Biz Consulting Planning MU

Organization President & CEO Supporting Team Planning & Public BSP MU CS team Biz 1 team Biz 2 team Biz 3 team SI MU Sales 1 team Sales 2 team SI System team SI Develop team INFRA MU Sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D MU eBiz team Solution team

Organization President & CEO Supporting Team Planning & Public BSP MU CS team Biz 1 team Biz 2 team Biz 3 team SI MU Sales 1 team Sales 2 team SI System team SI Develop team INFRA MU Sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D MU eBiz team Solution team

Organization President & CEO Supporting Team Planning & Public BSP MU CS team Biz 1 team Biz 2 team Biz 3 team SI MU Sales 1 team Sales 2 team SI System team SI Develop team INFRA MU Sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D MU eBiz team Solution team

Organization R&D BSP MU SI MU INFRA MU Consulting MU CS team Biz 1 team Biz 2 team Biz 3 team SI MU Sales 1 team Sales 2 team SI System team SI Develop team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team INFRA MU sales 1 team Sales 2 team Automation team Network team

Organization R&D BSP MU SI MU INFRA MU Consulting MU CS team sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team

Organization R&D BSP MU SI MU INFRA MU Consulting MU CS team sales 1 team Sales 2 team Automation team Network team Consulting MU Consulting 1 team Consulting 2 team Consulting 3 team R&D eBiz team Mbiz team SI MU Sales 1 team SI System team SI Develop team BSP MU CS team Biz 1 team Biz 2 team Biz 3 team

eBusiness Perspective How to revolutionize business models and shift value creation? Business Model Innovation What are new offerings, unique to the Web? Product/Service Innovation How to sell products and process orders Over the Web? Channel Innovation How to reach online user and provide Customized In-depth product information? Marketing Innovation Source : Arthur D.Little

eBusiness Perspective How to revolutionize business models and shift value creation? Business Model Innovation What are new offerings, unique to the Web? Product/Service Innovation How to sell products and process orders Over the Web? Channel Innovation How to reach online user and provide Customized In-depth product information? Marketing Innovation Source : Arthur D.Little

eBusiness Perspective How to revolutionize business models and shift value creation? Business Model Innovation What are new offerings, unique to the Web? Product/Service Innovation How to sell products and process orders Over the Web? Channel Innovation How to reach online user and provide Customized In-depth product information? Marketing Innovation Source : Arthur D.Little

 eBusiness計劃精要架構 Convergence Industry Transformation 確保核心競爭力 Convergence 創造出價值 產品及服務的重構(例子:個性化) 新進入者的利益與市場支配者 Industry Transformation 節省費用 增加銷售量 與供應商成為Win-Win關係 Value Chain Integration 以小額投資來增大銷售的機會 提高客戶線上使用的習慣 Channel Enhancement 出處: PwC

 eBusiness計劃精要架構 Convergence Industry Transformation 確保核心競爭力 Convergence 創造出價值 產品及服務的重構(例子:個性化) 新進入者的利益與市場支配者 Industry Transformation 節省費用 增加銷售量 與供應商成為Win-Win關係 Value Chain Integration 以小額投資來增大銷售的機會 提高客戶線上使用的習慣 Channel Enhancement 出處: PwC

 eBusiness計劃精要架構 Convergence Industry Transformation 確保核心競爭力 Convergence 創造出價值 產品及服務的重構(例子:個性化) 新進入者的利益與市場支配者 Industry Transformation 節省費用 增加銷售量 與供應商成為Win-Win關係 Value Chain Integration 以小額投資來增大銷售的機會 提高客戶線上使用的習慣 Channel Enhancement 出處: PwC