UNIT FOUR Chapter Outline Online Survey: Do you use MSN at the office? 線上調查: 你在辦公室使用MSN嗎?
(I.) Introduction *Opinions about using MSN at the office are divided. (A) useful tool employees are more productive 有用的工具 員工更有效率／（生產更多的產品product） (B) distraction employees chat with their friends, NOT work 使分心的東西 員工跟朋友閒 聊，不工作。
(II.) First Paragraph (Shannon 與其經理都同意公司的員工使用MSN) *helps us do our work 在工作方面協助我們 *contacting someone by MSN or Skype is faster than by email 透過MSN或是Skype連絡某人必傳電子郵件更快。 eg. Hold meetings with branch office in Japan on Skype 透過Skype，跟日本分公司開會 *Ok chat with friends, if not distract from work 如果不會使得他們分心，可以跟朋友聊一下。
(III.) Second Paragraph (Brandon 與其經理都不同意公司的員工使用MSN) 經理的觀點 *does not allow employees to use MSN 不允許員工使用ＭＳＮ *because employees will spend a lot of time chatting with friends/ NOT work! 員工花很多時間跟朋友在ＭＳＮ聊天／不工作
Brandon的觀點 *Managers should trust employees! 經理應該相信員工！ 補充說明: It’s a question of trust 是指跟信任有關聯的 (中翻英時／無須翻question) *Managers should believe that employees are (A) responsible and (B) accountable to their employers. 經理應該相信員工是(A)負責任的和 (B)對他們的雇主有責任感的 補充說明: (A) responsible and (B) accountable 皆可翻為有責任感的／負責人的
*Managers can’t control employees all the time. 經理不能隨時掌控他們的員工。