“您的社会保障” Your Social Security Mª Eugenia Martínez Mendizábal, Director General of the National Social Security Institute (INSS) 全国社会保障研究所负责人 Madrid, 28 th October 2015

A more modern way to contact the citizenry.一个更现代的接触公民的方式。 Purpose Your Social Security is a new model for comprehensive attention and information for citizens: “您的社会保障”是一种为公民提供关注和信息整合的新模式： A more modern way to contact the citizenry.一个更现代的接触公民的方式。 Technologically ambitious: a pioneering effort in the Spanish Administration.技术上的雄心：西班牙政府的一个创举。 It forms part of the overall modernization project of the Spanish Government’s administration.它构成了西班牙政府整体政务现代化项目的一部分。

It is a web portal offering end-to-end services. 是一个提供终端服务的门户网站。 What is it? It is a web portal offering end-to-end services. 是一个提供终端服务的门户网站。 Providing up-to-date personalized information about the individual citizen’s situation. 提供关于公民状况最新的个性化信息。 Enabling users to perform the most common actions within the scope of Social Security benefits. 让用户在社会保障权利内执行最常见的行动。

Characteristics Access be obtained through a UserID and password combination, obtained by registering at any of our Social Security Attention and Information Offices (CAISS). 在我们任何一个“社会保障关注和信息办公室（CAISS）登记注册后，即可通过用户名和密码进行访问。 Each user’s home page is customized for the individual citizen accessing the information and contains a summary of his or her current situation and access to the most common actions. 每个用户的主页都是为公民个人的访问而定制的，并且包含了他（她）目前的情况和最常见的访问记录。 Its straightforward design makes it extremely usable. 它的简单的设计使得它非常实用。 It comes with dual factor authentication via a text message for such services as: activation and reminder of passwords; the issue of certificates and requests for a European Health Card. 它有双因素身份验证，文本消息服务通过：1.激活和提醒密码；2.欧洲健康卡的相关证书和问题。

Purpose To strengthen a public service model based on face-to-face attention and the optimization of the use of new technologies. 通过面对面的关注和优化对新技术的使用加强公共服务模式。 To place the Social Security in the vanguard of the development of e-government as an example of an efficient administration. 将社会保障作为电子政务发展的先锋，扮演了一个有效管理的例子。 To facilitate the processing of most benefits in a technologically more powerful setting. 在一个技术更强大的设置中为更多的权益处理提供方便。

Stages The roll-out of Your Social Security Portal be doing in stages due to the technological complexity. 由于技术的复杂性，”您的社会保障“门户尚在完善之中。 The first stage was implemented on July 1st last year. 第一阶段已于去年七月一日开始实施。 The second will be before final year. 第二阶段将会在最后一年前实施。

In stage One, citizens can already: 1. Check on their personal situation and that of their beneficiaries with regard to the provision of health-care services. 2. Obtain the appropriate document confirming their insurance status for the purposes of health-care provision. 3. Request the European Health Card. 4. Obtain the certificate that replaces, when necessary, the European Health Card. 5. Obtain the form needed to demonstrate entitlement to health-care provision in those countries of Europe where a prior contribution period is required. 6. Access all the details relating to their pensions: pension type, date it comes into effect, gross amount, deductions, net amount, form of payment, bank, … 7. Obtain their pension certificate. 8. Consult their expected ordinary retirement age.

1.检查他们的个人情况和对他们受益人的保健服务提供 2.获取适当的文件，以确定其在保健中的权益地位 3.申请欧盟健康保险卡 4.需要时获取替换证明（EHIC） 5.获取保健权益证明，如果在欧洲一些国家需要开具前期贡献证明的话。 6.获取养老金的详细信息：类型、生效日、总金额、扣除额、净额、给付方式、开户银行等 7.获取养老金证明 8.为预期的平均退休年龄提供咨询

In Stage Two, citizens will be able to: 1. Consult the status of the processing of any case files on their retirement, widowhood, orphan’s pension, etc. 2. Perform simulations regarding their retirement age and pension conditions, depending on the length of their contributions and their personal circumstances with regard to benefits for child care; childbirth; disability; reduced retirement age for certain kinds of work; …

1 .他们可以处理涉及孕妇、亲子、孤儿、寡妇以及退休和健康援助的权益等。 他们还可以检查他们文件的状况。 2. 他们将会进入一个退休模拟器，这个模拟器能执行各种计算。在此之前，该系统已经加载所有个人信息。

Thanks for your attention

Portal YOUR Social Security 12